- Report: #694783
Complaint Review: Larry H Miller Used Car Supermarket - Sandy Utah
Reported By:
d3xlt -
West Jordan, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Larry H Miller Used Car Supermarket
10910 South Automall Drive Sandy, 84070 Utah, United States of America
Phone:
(888) 750-3828
Web:
www.lhmusedcars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Larry H Miller Used Car Supermarket Rude Staff - Never Buy From Them!!! Sandy, Utah
I have never been treated the way I was treated by Brandon at Larry H Miller Used Car Dealership. This self proclaimed "manager" smelled of cigarettes and alcohol. When he sat down to show me pricing, he showed me a price $2000.00 above what we had been talking about all night. I immediately stood up and handed him back the keys. Rather than saying "thanks, have a nice night." He said "Is this how you always are?" Wow, I thought I was the customer. I looked him right in the eyes and said "Yes".
I have been in professional sales for 15 years. This dealership doesn't have a clue as to how valuable a customer truly is. Apparently the economy has hit the car industry harder than anyone thought because you'd have to be in dire financial circumstance to hire someone as unprofessional as Brandon, especially into a management role. How disappointing.
I have been in professional sales for 15 years. This dealership doesn't have a clue as to how valuable a customer truly is. Apparently the economy has hit the car industry harder than anyone thought because you'd have to be in dire financial circumstance to hire someone as unprofessional as Brandon, especially into a management role. How disappointing.
1 Updates & Rebuttals
The Other Side
Sandy,Utah,
United States of America
The Other Side
#2UPDATE Employee
Wed, February 16, 2011
Brandon has been in the Automobile Industry for over 15 years, and he is not a "Self Proclaimed Manager", he is our Floor Manager. In the 5 years that Brandon has been employeed with us he has never drank on the job as this customer seems to be implying. As far as smelling of cigarettes Brandon may smoke but it seems the customer may be judging some one who dosen't share their same values.
This rebuttal is not be placed here to start a war of words or to slander another person. It does seem odd that this complaint has been placed on Ripoff Report when he made no purchase through our dealership. After talking with Brandon his part of the story differs and we won't go into details. From the Brandon's side if the customer would have told him that they needed to be at $10,000 out the door our salesman would not have shown the vehicle in question because we cannot get around the sales tax.
At The Larry H. Miller Used Car Supermarket we understand that customers are our buisness and apologize for any miscommunication.
