Their Service Director Manny refused to provide me with a write up of the situation and would not allow me to record his conversation with me where erroneous claims were made. While leaving the call he quipped that "all calls are recorded". He told me that if I did not elect to pay them to fix the repair and the car was not picked up today that they would start charging me $50 a day in storage fees.
Horrific service. Working very hard to collect as much money as possible on repairs. while not fixing the proximate cause.