;
  • Report:  #83805

Complaint Review: Knoxville HD - Knoxville Tennessee

Reported By:
- Mascot, Tennessee,
Submitted:
Updated:

Knoxville HD
Clinton Highway, Knoxville, TN Knoxville, Tennessee, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In the fall of 1999, my husband and I were looking to purchase an HD Softail. We talked to several "sales people" of the Knoxville HD dealership owned by Mr. Dille Brown.

The sales staff run around in the store with clip boards, supposedly with their available motorcycles on it. The list also contains names of people interested in certain motorcycles, which we found out later were used for "highest bidder".

The simple process is: You go down to the dealership, pick out a bike, discuss payment arrangement and pick up date. Simple, right? Not with these guys. They will give you the ultimate runaround.

Our name was on their "so called list" from August 1999 until April 2000 when we finally got smart and purchased it from another dealership 100 miles away. The motorcycle we "Ordered" was sold twice, to other people we know, and for a higher price than we were quoted. Buying a motorcycle shouldn't be this hard!

Called Jason Smith at Smith Brothers HD in Johnson City, TN. He ask us up to his store, we looked, we talked, and in less than 30 days our new HD arrived. Now that was simple! Our name didn't go on any list of "highest bidders". Our name went on an order form, straight to HD.

We do not go to Knoxville HD for anything! We drive to Morristown to Colbochs HD or all the way to Johnson City to Smith Bro's HD for service and or store purchases. We do not participate in any functions that Knoxville HD sponsors. These are the biggest bunch of Lying Sales People we have ever met.

We too complained to HD International! I don't think they care what kind of underhandedness Mr. Brown offers, he still sells their motorcycles to the highest bidders!

Oh yeah, our HD was $5,000.00 less than what we were quoted by Knoxville HD. Just think...we saved $5K by driving a 100 Miles! I suppose they charge you the extra for the bullshit that goes along with it!!!

Glenda

Mascot, Tennessee
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//