Complaint Review: Ketofirm - Garden Grove California

Soooo

"If you are dissatisfied with the product, you must call 888-828-7228 within 10 days trial plus 4 days shipping (total of 14 days) from today to cancel your membership and avoid being charged of $94.90 ($89.95 + $4.95 shipping and handling), which is the full price of the product"

Clearly the full price of the product is what they charged - $4.95.   They are clearly fishing for people who can't follow the small print directions.   They are playing a game to SCAM people.  Don't follow directions and get charged $94.90.    In reality, what difference does it make regarding timing of when you tell them you don't want any more of the product!   They sent a sample for $4.95.   You tell them before they ship any more you don't want to continue and it has cost them nothing more than if you told them withing the time they allotted.  That is honesty.    But being charged $94.90 for not telling them you don't want it within their allotted time frame  -   that is a game they are playing with the consumer and it is called a SCAM!         

I ordered this product off of facebook-there was nothing about any kind of subscription. only said to try it and get it free just pay shipping and handling. when i got the package, there was nothing but a paper that listed the names of the product--no shipping address, no phone number, no welcome to your subscription ripoff!

then i get an alert from my credit card saying they have charged me for 2 subscriptions  $89.95 for fitbeingbeautiful and $79.95 for LeanLifeRestorinvital. I read the ad on facebook very carefully and never saw anything about paying for some subscription--if i had seen this i would never have ordered it in the first place because i could not afford that for a bottle of pills of any kind! i got the number of the company from my credit card company and called-

the guy just kept saying that i saw the subscription info on their website (which i never went to a website-it was on facebook ad) and that since i didn't call within the website's timeline??? i still have to pay and i can't get my money back. I told him there was no customer service number or information about the company in the box i received. then he said well how did you call now? and i told him i had to get the number from my credit card company.

he said he can cancel my subscription but that's all! i told him i wanted to speak to a supervisor and he said that he was the manager and i could talk to him. i told him i wanted to talk to his boss then, and he said no, that no one else can help me. this is a ripoff!! i am calling my credit card company to file a complaint with them to get my money back! these people are scamming!!

Right on their main page they have the following statement

By placing your order today you'll be shipped a 30 day supply of Ketofirm Forskolin for only $4.95. This gives you the opportunity to try this remarkable product so you can come to a decision for yourself if this is the right product for you. If you are dissatisfied with the product, you must call 888-828-7228 within 10 days trial plus 4 days shipping (total of 14 days) from today to cancel your membership and avoid being charged of $94.90 ($89.95 + $4.95 shipping and handling), which is the full price of the product. If you are satisfied with the product, you need do nothing else and upon the expiration of the trial period, you will be billed $94.90. The total monthly subscription charge of $94.90 includes shipping and handling for the full cost of the product. Thirty days after your trial period ends and every thirty days thereafter, we will send you a fresh monthly supply at the low price of $94.90 ($89.95 + $4.95 shipping and handling) per until you cancel your membership. There's no obligation and you may cancel your membership at any time by calling 888-828-7228 or by sending an email to [email protected]. The trial period begins from the day of ordering the product.