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  • Report:  #1866

Complaint Review: Kennesaw Mountain Accessories/Frankfort Fabrication - Douglasville Georgia

Reported By:
- phoenix, az,
Submitted:
Wed, March 29, 2000
Updated:
Wed, March 29, 2000

Kennesaw Mountain Accessories/Frankfort Fabrication
7687 McKay Industrial Drive Douglasville, 30134 Georgia, U.S.A.
Phone:
(770) 947-0190
Web:
N/A
Categories:
Auto Parts

In October 1999 I purchased a custom built steel bumper from Kennesaw Mountain Accessories for my 1998 Toyota Tacoma. I paid $270 for the product, which was not shipped until January, 2000.

Upon arrival, I found both the fit and finish of the product completely unsatisfactory. The bumper does not fit my truck; it is too short (height) and too narrow. The paint/finish is very rough and not what one would expect to install on a $20,000 vehicle.

The Company has refused to communicate with me. It will not refund my money and has in effect walked away from their defective junk (after taking my money).

I have complained to the GA Better Business Bureau (Atlanta) and the GA Dept. of Cosumer Affairs. Additionally, I have filed a civil action in the NW Phoenix Justice Court, which is scheduled for a hearing in May, 2000



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