- Report: #1442114
Complaint Review: Kelly Nurseries - Bloomington Illinois
Reported By:
Gardener58 -
Grosse Pointe Park, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Kelly Nurseries
1704 South Morrissey Drive Bloomington, 61704 Illinois, United States
Phone:
507 334 1623
Web:
www.kellynurseries.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Kelly Nurseries Mail Order Fraud and CUSTOMER SERVICE THE WORST Bloomington Illinois
I should have checked reviews before I ordered. I placed an order SPECIFICALLY for one item -- they sent a substitution, then told me I could send mail label back for the correct item - WHICH MIGHT NOT COME UNTIL NEXT YEAR! They also STILL HAVE THE ITEM I WANTED LISTED ON THEIR WEB SITE. I call that fraud. CINDY in customer service IS FLAT-out NASTY. Before I had even begun to express my unhappiness with their MO, she said "IF YOU WOULD JUST CALM DOWN Ma'am... SHE DOES NOT BELONG IN THIS JOB. I will never order again, and NEITHER SHOULD YOU!
