- Report: #8132
Complaint Review: Kay Bel - Mesa Arizona
-
Author Not Confirmed
Why?
Kay Bel
Mesa, 85215 Arizona, U.S.A.
Phone:
480-396-9800
Web:
N/A
Categories:
Business Rating:
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MCI/WORLDCOM RIP-OFF - 1.5 years of PROBLEMS...
5/00 Purchased a cell phone
9/00 Purchased an additional cell phone
Every month since 5/00 I have to go to THE ACTIVATION CENTER< MESA > to have them call in to get an adjustment on the account. Then I get the last two bills - on the let's catch up program they are having with their billing dept - and I have bills for $1200+. Our plans are $59.99 for one and $49.99 for the other. This is outrageous. I have called my PRE-PAID Legal attorney for assistance as I can't get any help from the store we purchased the service from. In fact. I lowered my service to 19.99 and will pay out the last 5 months (cheaper than the $175 cancellantion fee). The other phone will be reduced to the minimum this week and a different service will be found. WE ARE SWITCHING TO VERIZON.
If you have other choices I suggest you not use MCI/WORLDCOM.
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Also, got slammed by QWEST on my new fax line at the office for MCI long distance at 50cents per minute!!!!!!!!!! Seems as though they offered a credit after I sat on phone for over 50 minutes on hold. We will have to see how that one comes out.
9/00 Purchased an additional cell phone
Every month since 5/00 I have to go to THE ACTIVATION CENTER< MESA > to have them call in to get an adjustment on the account. Then I get the last two bills - on the let's catch up program they are having with their billing dept - and I have bills for $1200+. Our plans are $59.99 for one and $49.99 for the other. This is outrageous. I have called my PRE-PAID Legal attorney for assistance as I can't get any help from the store we purchased the service from. In fact. I lowered my service to 19.99 and will pay out the last 5 months (cheaper than the $175 cancellantion fee). The other phone will be reduced to the minimum this week and a different service will be found. WE ARE SWITCHING TO VERIZON.
If you have other choices I suggest you not use MCI/WORLDCOM.
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Also, got slammed by QWEST on my new fax line at the office for MCI long distance at 50cents per minute!!!!!!!!!! Seems as though they offered a credit after I sat on phone for over 50 minutes on hold. We will have to see how that one comes out.
1 Updates & Rebuttals
#20
Sun, November 25, 2001
