- Report: #254684
Complaint Review: Just leather - Freehold New Jersey
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Just leather
3587 Highway 9 #416 Freehold, 07728 New Jersey, U.S.A.
Phone:
732-2940068
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justleather Matt no money returned ripoff Freehold New Jersey
Date Received:1/19/2005 1:12:06 PM
Primary Complaint Classification: Refund Practices
Secondary Complaint Classification: Delivery Issues
Complaint:
I have puchased this jacket back in dec 11th. 2004. I received on Dec.20th.2004 not only the wrong jacket but i wanted a XXL i received a L. I have contacted this company numerous times by phone as i have the records from my sprint phone bill. The company has given me the run around since i got the wrong jacket. I notified them of the mistake and they told me they would 2nd day air the right jacket to me as it was a christmas present.
That never happened. I called and emailed them to cancel this order on the 23rd. They said at that time the refund will be there as soon as they receive the jacket. I told them I want this to be returned and want to know how to do it.They said they would have ups pick it upwell nothing hapened.
I called on the 28th of dec.They told me they would send a ups pick up out that day. well that never happened. I talked to them again on the 30th trying to get this jacket picked up and do it thier way and waited till the 6th of january for this pick up. I grew tired of waiting and called on the 6th and asked for a account number so i could ship this to them and have a tracking number so i could have proof it arrived. True I chose to send this 2nd day air rather than ground.
This has been going on since the 20th of dec. and I have been very patient with this company. And even though i have sent it 2nd day air rather than ground I should receive a full refund of $82.94. there own policy returns will be refunded up to 2 weeks from the returned date of jan. 6th 2004 11:37 am.per UPS Tracking number F0489456177. I know that technically they received the jacket and two weeks is tomorrow however This has been going on for so long I was hoping you could get my full refund as i feel i am more the entitled to that.
Thank You very much and at the least maybe put some kind of warning out for other consumers as i would not wish this experience on anybody. Thanks Again for your time. John T. McKee Please contact me at xx. was paid for with my visa card
Desired Settlement: Refund
Settlement Explanation:
I want my full refund of 82.94. Thank You
Customer Service Rep: Mr.matthew ,
Product or Service: Leather Jacket
Model Number:
Account Number:
Order Number: 2758
Salesperson: Mr.Matthew
Payment Made: Yes
Purchase Price: 8294
Disputed Amount:
Payment Method: Credit
Purchase Date: 12/11/2004
Problem Date: 12/20/2004
Complaint Dates: 12/20/2004,12/23/2004,1/6/2004
The bureau that will handle your complaint is:
BBB of New Jersey
1700 Whitehorse Hamilton Square, Ste. D-5
Trenton,NJ 08690 -3596
Email: [email protected]
URL: www.trenton.bbb.org
Phone: (609)588-0808
Fax: (609)588-0546
Copyright 2004 Council of Better Business Bureaus, Inc. All rights reserved. To report problems with this service, please visit our contact form.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
John
green bay, Wisconsin
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
Primary Complaint Classification: Refund Practices
Secondary Complaint Classification: Delivery Issues
Complaint:
I have puchased this jacket back in dec 11th. 2004. I received on Dec.20th.2004 not only the wrong jacket but i wanted a XXL i received a L. I have contacted this company numerous times by phone as i have the records from my sprint phone bill. The company has given me the run around since i got the wrong jacket. I notified them of the mistake and they told me they would 2nd day air the right jacket to me as it was a christmas present.
That never happened. I called and emailed them to cancel this order on the 23rd. They said at that time the refund will be there as soon as they receive the jacket. I told them I want this to be returned and want to know how to do it.They said they would have ups pick it upwell nothing hapened.
I called on the 28th of dec.They told me they would send a ups pick up out that day. well that never happened. I talked to them again on the 30th trying to get this jacket picked up and do it thier way and waited till the 6th of january for this pick up. I grew tired of waiting and called on the 6th and asked for a account number so i could ship this to them and have a tracking number so i could have proof it arrived. True I chose to send this 2nd day air rather than ground.
This has been going on since the 20th of dec. and I have been very patient with this company. And even though i have sent it 2nd day air rather than ground I should receive a full refund of $82.94. there own policy returns will be refunded up to 2 weeks from the returned date of jan. 6th 2004 11:37 am.per UPS Tracking number F0489456177. I know that technically they received the jacket and two weeks is tomorrow however This has been going on for so long I was hoping you could get my full refund as i feel i am more the entitled to that.
Thank You very much and at the least maybe put some kind of warning out for other consumers as i would not wish this experience on anybody. Thanks Again for your time. John T. McKee Please contact me at xx. was paid for with my visa card
Desired Settlement: Refund
Settlement Explanation:
I want my full refund of 82.94. Thank You
Customer Service Rep: Mr.matthew ,
Product or Service: Leather Jacket
Model Number:
Account Number:
Order Number: 2758
Salesperson: Mr.Matthew
Payment Made: Yes
Purchase Price: 8294
Disputed Amount:
Payment Method: Credit
Purchase Date: 12/11/2004
Problem Date: 12/20/2004
Complaint Dates: 12/20/2004,12/23/2004,1/6/2004
The bureau that will handle your complaint is:
BBB of New Jersey
1700 Whitehorse Hamilton Square, Ste. D-5
Trenton,NJ 08690 -3596
Email: [email protected]
URL: www.trenton.bbb.org
Phone: (609)588-0808
Fax: (609)588-0546
Copyright 2004 Council of Better Business Bureaus, Inc. All rights reserved. To report problems with this service, please visit our contact form.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
John
green bay, Wisconsin
U.S.A.
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
