- Report: #86965
Complaint Review: Just-Leather - Freehold New Jersey
-
Author Not Confirmed
Why?
Just-Leather
Freehold, 07728 New Jersey, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Just-Leather ripoff do not respond Freehold New Jersey
I was first worried when the jacket I ordered from Just-Leather.com arrived, and it looked nothing like the picture on the web. Also, there was no return slip included in the box, so I contacted them to see what info they needed to return it.
I have yet to recieve a responding email or phone call to the messages I have left.
I searched the net and found the complaint against them listed on this site, and now I am afraid to return the jacket because it looks like I might not be refunded. I am still waiting for a response.
Sarah
Marquette, Michigan
U.S.A.
I have yet to recieve a responding email or phone call to the messages I have left.
I searched the net and found the complaint against them listed on this site, and now I am afraid to return the jacket because it looks like I might not be refunded. I am still waiting for a response.
Sarah
Marquette, Michigan
U.S.A.
3 Updates & Rebuttals
Richard
Bristol,New Hampshire,
United States Minor Outlying Islands
DO A CHARGE BACK. He is trying to delay you as much as possible so you can't do a charge back and get your money.
#2Consumer Suggestion
Mon, September 27, 2004
Dear Sarah, This guy Sherman is full of crap. He is trying to delay you as much as possible so you can't do a charge back and get your money. He has an awful rep. of lies. You should call your credit card firm today!! Don't wait another second and do what is called a charge back. Tell them how this firm ripped you off and let this Sherman guy deal with the charge back and $25 fee he has to pay each he rips someone off. I have never seen so many people ripped off and nothing being done about. Also file here: I filed a complaint with the FBI at this address -- http://www.ifccfbi.gov/index.asp Next the NJ Attorney General's Office at http://nj.gov/lps/ Then the Office of Consumer Protection at http://www.state.nj.us/lps/ca/ocp/ocpform.htm
Matthew Sherman
Freehold,New Jersey,
U.S.A.
We are not a ripoff please read.
#3REBUTTAL Owner of company
Mon, September 27, 2004
Hello, As far as the complaint above. We had sent the correct jacket the client ordered. It may not have fit her or was not the style she liked once received. We offer a full 30 day money back or exchange policy from the day the item is received in there posession. We have emailed this client numerous times with no response back. We can't help a client if they dont return the merchandise to us or let us know what they want in return. We cant refund anyone there money unless they return the item. If this client reads this please call us at the number presented or you can come to our site at www.just-leather.com and we have live chat available from 9-5:00 EST Monday-Friday. Thank you Just Leather Inc. President/CEO
Sarah
Marquette,Michigan,
U.S.A.
Just-Leather Does Not Respond
#4Author of original report
Thu, April 08, 2004
After seeing the other report on Just-Leather, I am afraind to return the jacket that was sent to me, even though it looks nothing like the one I ordered. I have tried contacting them several times, but they have yet to respond to my emails and phone calls. I just want to make sure I will be refunded before I send the jacket back.
