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  • Report:  #106160

Complaint Review: Just Brakes - Dallas Texas

Reported By:
- Dallas, Texas,
Submitted:
Updated:

Just Brakes
5946 Lbj Freeway Dallas, 75240 Texas, U.S.A.
Phone:
972-386-3861
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i took my car to just brakes 4 mths ago. i was told to get my rotar replaced, i was like why my car is only 2 years old. just please replace my pads / shoes. he said it would be 99.00 and i would have a life time warranty. he also told me that at first i would here some sqreeching because that is how new pads sound. i was like okay.

4 mths later, today, i go into just brakes and the guy richard tells me that i only have a 50k mile warranty. i was like okay that is fine. then he calls me outside to look at my car, explaining stuff to me, i was like okay, fix it isn't it under warranty he was like no, i was like exuse me. i was like sir i can't afford a rotar, i explained that the the gentlemen before, then he was like my pads and shoes are not covered under warranty either because the rotar (only on one side) caused my pads to wear. and only one side of the pad was worn and not the other one. i was like what are you talking about. you are telling me my brake shoes and pads aren't covered. i was like then what is, he was like nothing. then tell me what did i pay 99.00 dollars for. i have never paid 99.00 for brake shoes or pads. i was ripped off. and i want just brakes to either refund my money, or fix my car all together.

Franchasca

Dallas, Texas
U.S.A.


2 Updates & Rebuttals

M

Austin,
Texas,
U.S.A.
Just Brakes $99 Scam

#2Consumer Comment

Thu, September 23, 2004

I took my wife's car in for the $99 Brake Special. The Service Adviser called me after looking at the car and tried to sell me $450 worth of repairs on her car. After I told him to cease work on the car, they said they had already started the job. I let them finish installing the brake pads and went to pick the car up. Paid $250.00 for a $99 brake job. Two weeks later the car started to shake when braking. We took the car to my mechanic, who informed me that Just Brakes had not machined the rotors even though the paperwork clearly stated they did. In addition, the pads had been installed incorrectly. Stay away from Just Brakes.


JIM

Oregon,
Ohio,
U.S.A.
wow, No wonder our country's in the condition it's in.

#3Consumer Comment

Fri, September 03, 2004

how do you expect a repair facility to honor ANY type of warranty when you neglected to repair the vehicle properly? If I understand correctly, they suggested a rotor ( note the proper spelling ) with your pad replacement and you declined any only wanted new pads, right? Now there is a problem, you STILL need a rotor and you expect THEM to pay for it ?!? Nice logic. Again, I'm speculating all this because of the GIBBERISH that you typed. How in the HELL do you function in society? Do you like, talk like, that as well? No wonder our country's in the condition it's in. Shut up and fix your car and quit blaming someone else.

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