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  • Report:  #1450803

Complaint Review: J&S performance horse - Middleburg Florida

Reported By:
Anonymous - Florida , United States
Submitted:
Updated:

J&S performance horse
5387 Muscovy Road Middleburg, 32068 Florida, United States
Web:
https://jandsperformancehorses.weebly.com/index.html
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Constant empty and dirty water buckets in humid 95+ plus heat. No shelter or adequate shade in any paddocks with horses outside 24/7 in the burning heat, storms and down pouring rain. Filthy stalls that sometimes don’t get cleaned for 24/48 hours, they take advantage of their staff. Unprofessionally ran!



1 Updates & Rebuttals

Samantha

Middleburg,
Florida,
United States
J & S Performance Horses

#2REBUTTAL Owner of company

Thu, July 12, 2018

We take pride in the care our horses receive and treat all horses equally at this farm. Recently we terminated a worker who failed to do the job that was agreed upon and some days not even show up or make contact. Therefore, those days were covered by others due to their negligence and issues they caused. We have since hired a new wonderful staff member and eliminated the problem with stalls and low water as the new worker shows up on time and does a wonderful job. We welcome anyone to stop by for a tour at any time or day. We recently have begun renovations and improvements throughout the property. We want owners to know the staff that take care of their horse so they can feel comfortable and confident in the decision they make when trusting us with your horse's care. We never take a boarder unannounced or without visiting the property so the lack of needs not being met or what they look for in a facility is presented before they commit to boarding. Our farm does not have hours so that as a owner you have access 24/7 to check on your horse. As far as water is concerned we provide fresh water 3-5 times a day as it is hot in Florida and we have several horses that love to get in water troughs with dirty hooves. Our paddocks provide safe turnout with trees providing natural shade throughout the day for all horses. We are in the process of building additional shelters in all pastures this year with the farm renovations. We provide Larsen's pasture blocks to give every horse 24/7 access to forage for a proper and more natural equine diet. We hope those interested will come visit us for a tour when looking for horse boarding. Beyond the wonderful staff and farm owners we have some incredible horses at the farm and we will never let a horse go without for any reason.

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