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  • Report:  #1070629

Complaint Review: Joseph Freight Services - Houston Texas

Reported By:
Marlisha - chicago, Illinois,
Submitted:
Updated:

Joseph Freight Services
719 bradfield road Houston, 77060 Texas, USA
Phone:
7132496494
Web:
www.josephfreightservices.com
Categories:
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 I had Hired Joseph freight services Owner Rolando Montero & Edgar Sosa I planned a move over a year ago and my move was was quoted and set for $7,000 pluse the $1500 for the shippment of my mini van to be put on a cargo ship in its own container, joseph freight put 25% of my furnitre and belongings on the truck and then they changed the set price to $9000 then told me they cant take the things off the truck and I have to pay it because they will keep it! so i was scared and home alone I am a mom of 5 children.

One hour later they went to $10,500 !!! then another 30 min it was up to 12,500 !!! I started to cry and the started speaking in spanish again then told me they will help me out so they put it back to $10,500 not the oraginal price, I told them just take my things off the truck and they said i would lose everything. then the mover from Joseph Freight service asked me to buy them lunch because they were hungrey.

so i went to mc donalds and purchase value meals and two cases of water from target and cans of soda per their request so they can work properly, they took 6 30 min breaks and they were asking me how much is this and how much is that and begging for my furniture and iteams and pressuring me into giving them some goods and furniture.

they also said God dont want me to keep all my material things and I was spoiled! and have to many nice things and his wife has nothing and i need to give away my things that i worked 20 yrs for.

it took them 4 days to finish the move because they keep takeing brakes and watching my flat screen ect... this was my first move international I moved to belize where my husband was waiting for me and the children even my husband got on the phone and asked them to stop the behavior.

Joseph frieight service owner Rolando Montero stated he dont listen to women and he dont have to answer to me? he then lied and drove my mini van to belize! from chicago it never got on the cargo shipment he gave it to a family member and they all got in my van and drove it put over 2000 miles on my car and stole all my brand new tires that was only a few ddays old.

they also took the grill off my mini van and the whole engine is exposed! and they broke it so my car is stuck at the mexico border for the last 45 days dead! so i lost my mini van 2009 dodge grand carvan. my furniture was 18 days late to belize and when it did get here 30% was grossly broken and destroyed!

and another 30% did not even make it on the shipping container we have no idea where it is and the other 40% is stolen and know where to be found. also a worker saw Joseph freight at customes cutting open my boxes and removing things other boxes with other people names on them? and retapeing my boxes. I lost 2 flat screens my whole bedroom set my clothes they even stole $1200 in MAC makeup! also a five gallon bucket of paint busted in the container that was not mine and was all over my things that showed up? grey paint.

they tell me sorry its not our fault joseph freight service owner rolando montero stated he will find my things when he feel like it I as a women need to be put in my place Quote from rolando. my lost is well over 15,000 in furniture car and goods thanks alot Belize for not helping, Rolando montero has a family member in goverment and he feels he can do what he want also I paid for my own private container and they mixed all mythings up with 30 other people. Americans get treated like crap in Belize Im going to call The United States Embassy



4 Updates & Rebuttals

Marlisha

chicago,
Illinois,
Shame,and God See what you have done

#2Author of original report

Thu, August 15, 2013

This company think they can keep my jillian micheals incline treadmill $5000

My marble table set over $1200

my whole bedroom set over $1800

My home office marble desk over $400

My sofa pilliows to my $3000 leather and chocalate sofa 10 piece sectional and much more they took and broke truely $30,000 !!!!!! I was material rapped by this company and I will make sure that the court finds out and whoever is needed to help me the list is so big I cant even type it all because I am so upset I worked hard for all my things. I dont know why they picked me to steal, lie, and hurt but I am calling on God to fix it because this is pure evil! I am waiting on the BBB to contact me back as well.


Marlisha

chicago,
Illinois,
If this was In the United States

#3Author of original report

Thu, August 15, 2013

 If this was the UNITED States , this issue would be resolved allready but unfortunately this issue has to be resolved in belize. why do people/companies have to be so savage and steal from people and now you wish to talk after we called you about our goods over 100 times. begging you for communication for weeks funny how now we have your attention I feel bad for all the poor families who is forced to use your services and get good from their family in America because boxes do come up short. My husband wants his full amounts of work tooles also I cancel the check for the $4500 well after I saw that it was a outrageous amount of missing and stolen aswell broken goods. to the tune of $30,000 US Currency ! after my total assesment.


Marlisha

chicago,
Illinois,
We look forward to seeing you in court

#4Author of original report

Thu, August 15, 2013

 Its so easy for you to say these things I have so much proff, you ripped us off big time and you think you can do it because you feel you can do what ever in belize, I will receive all my things and money you owe me for my stolen good, no need to get upset the truth is the truth we will let the judge decide see  you in court you never have to contact me direcly anymore talk to our attorney.


Joseph freight ltd

San Ignacio ,
Alabama,
Lies lies lies

#5REBUTTAL Owner of company

Thu, August 15, 2013

Marlisha  hired Joseph Freight to transport her items from Chicago to Belize.  She agreed on the price for the freight that was quoted before the agent for Joseph Freight picked up her items.  At the time of pick up, the agent informed her that the boxes, appliances, furniture, etc. were not properly packed for shipment. She replied that all her items were used and if any damages were made to her furniture her husband would repair it. She made a down payment plus gave a post dated cheque for US$4,500 dollars. The US$4500.00 cheque was not honoured by her bank. Joseph Freight withheld 22 items from her until the cheque was cleared. Since then she has refused to pay the balance and is now claiming that 30,000 dollars worth of stuff was damaged and stolen. We have been back and forth with this lady who has been threatening us with all kinds of lawsuits, verbal abuse, etc.. We have had several conversations with her and her husband and one meeting with her attorney to try to settle this matter.  We will not allow her to verbally  abuse us and attack our company with these baseless claims. We have contacted our attorney in Belize who will deal with this matter. We will have no further comments with this issue.

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