Mon, October 07, 2013
Daughter's car blew an engine one hour after leaving Joe Kerby's so-called auto repair. We are very lucky she wasn't hurt or worse. The police officer that came to help had oil all over his shoes after we brought the car in to check an OIL LEAK. No recourse not even an apology.
Wed, November 10, 2010
I totally disagree with this bogus complaint. I've been taking my 3 cars to Joe Kerby at 1410 Aviation in Redondo for 10 years now, and have never had a bad experience. I moved to Redondo from the Washington DC, in Aug 2001, and tried Joe's shop mostly because it's walking distance from my house. Over the decade, I've had each of my cars in for a range of services (including CA smog checks--although I never had one "smoged"). Joe's always given me an estimate, and called before completing any work if he finds something additional. Joe has kept my 1992 Mitsubishi 3000GT running well past it's design life. I mentioned the report to Joe (it actually dates back to before I lived in CA), and Joe remembered this guy.
He remembered this guy, because the guy kept picking up his truck, working on it himself, and then, returning it to Joe for more work/diagnosis. Since I've had no issues with Joe Kerby over the last decade, I can only conclude that the causes of this guy's issue was self-inflicted. Not to worry, when you take your car to Joe Kerby, this consumer DOES NOT work there, so your repair will go smooth.
Joe Kerby is among the most reputable businessmen I've dealt with in CA, and I highly recommend him and his shop. Let him do his job because he does it well. ...one last thing, the only reason I ran across this complaint 10 years late, is that I misspelled Kerby when looking up the phone number today. The report is under Kirby. That's one of many misspellings that should be another clue into the validity of the complaint. it's "weak" ;-)