Jeff
West Des Moines,#2UPDATE Employee
Fri, November 19, 2004
Hello. I am a manager at a few of the Des Moines, Iowa locations, and after reading your opinion on Jimmy John's I do ask that you re-think your opinion of this company. First and foremost, it is indeed a franchise, and although all franchises are supposed to operate in the same manner as the next, occasionally the management on duty has poor work habits, and unfortunatly reflects pooly on that store. It sounds to me as if you do have a valid argument, and have the right to be upset. I apologize for the miscommunication, and believe it should have been dealt with in another manner. Ordering that early (10:30am) should have little or no impact on your delivery time. Please reconsider trying that store again. If the same, or another problem accurs, contact the store general manager, and move your complaint up the chain of command. Regards,
T
Allen Park,#3Consumer Comment
Fri, November 12, 2004
Jimmy John's is a franchise operation and therefore they are independantly owned and operated. I would try calling the store and ask to speak with the owner.
T
Allen Park,#4Consumer Comment
Fri, November 12, 2004
Jimmy John's is a franchise operation and therefore they are independantly owned and operated. I would try calling the store and ask to speak with the owner.
T
Allen Park,#5Consumer Comment
Fri, November 12, 2004
Jimmy John's is a franchise operation and therefore they are independantly owned and operated. I would try calling the store and ask to speak with the owner.
T
Allen Park,#6Consumer Comment
Fri, November 12, 2004
Jimmy John's is a franchise operation and therefore they are independantly owned and operated. I would try calling the store and ask to speak with the owner.