Thu, March 27, 2003
First thing I will mention to everyone reading this, I am a ex-JiffyLube manager for a different Company (most jiffy lubes are franchises). After being in this industry for the past 5+ years, never has it been in Jiffy Lube's policy to top off brake fluid or clutch fluid. You may want to check with the Jiffy Lube in question and ask if they every top off these fluids if low. I suggest calling and not identifying who you are. Just say that you noticed that yours was low and wanted them to top it off. Also check your invoice that the gave you. It should list all fluids topped off or low if they don't topped them off for free. I always made it a policy to take care of my customers. The mistake most consumers make, and i have made this mistake, is losing your temper. whenever you have a problem with your vehicle, always take the vehicle back to where you last had it serviced. If this is not possible, contact them before you authorize any work. If you authorize the work and then go back against that company you most likely lose any suit you may take against them. Best of luck. Remember to keep a cool had when ever you have a complaint against any business.