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  • Report:  #1329566

Complaint Review: jeannie kerns - Georgia

Reported By:
Erick - Miami, Florida, USA
Submitted:
Updated:

jeannie kerns
Georgia, USA
Web:
http://www.cpnandcreditrepair.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Jeannie is the biggest scam artist.  I paid for her $700 tradeline for a primary auto line.  The line never posted.  I ask for a refund and she kept telling me to give it more time.

After about 2 times of doing this I ask for my money back.  She told me that she would refund my money thru her processor.  I only recieved $200 back on my card.  

For about an addition 3 weeks she kept telling me that the money was coming or other BS.  Finally, I got tired of going back and forth with her.  I came to the conclusion that I was not getting my $500 back.

So I told her that I would use another line of services for the money the owed me. (Credit Sweep).....I send her the people and once again I have to pay chase just to get a answer.  She sends out these BS emails asking for more time and that she is working....but nothing ever gets done.

DO NOT USE HER FOR s**t.......I have emails to prove everything that I have said here.



1 Updates & Rebuttals

JK

Florida City ,
Florida,
USA
Response

#2REBUTTAL Owner of company

Sat, October 01, 2016

I did say to give it more time YES -- I DID say that -- Because the provider told me to tell everyone that.. I use 3rd parties. I go by what they say... NOT what I say - And tradelines can take sometimes 30 business days to post.. Depending on what it is going on... I have no control over the lines at all.. I try and be as upfront as possible with all my clients. I do not run and hide and NOT answer.. Ive had the same email for 7 years plus ! 

I will always, always make sure everyone is taken care that is not satisifed NO MATTER WHAT -- If you would email me immediately, I will make sure this issue is resolved. 

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