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  • Report:  #1208030

Complaint Review: J.D. Byrider - Monroeville Pennsylvania

Reported By:
J.D. BYRIDER FRAUDULANT SALE - Trafford , Pennsylvania,
Submitted:
Updated:

J.D. Byrider
4916 William Penn Highway Monroeville, 15085 Pennsylvania, USA
Phone:
7247331400
Web:
www.jdbyrider.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

After my car died, I went to J.D. Byrider to get a car. I expressed the need for a 4WD because my apartment is set on the top of a large gravel driveway. The salesperson Maria said there was only one SUV with 4WD, so it was brought down for a test drive. The car (Hyundai)was in very good shape. But it had over 100 thousand miles on it.

She said again, it was the only 4WD and they had a three year warranty, so I took the vehicle.

Fast forward to last week (1/22/15). It had snowed a little and then rained. The ground turned icy as the temps dropped. I attempted to get up the driveway. Several attempts. I must be doing something wrong?

Maybe I am not engaging the 4WD properly. Nothing in the manual.

Soon dry ground and then Saturday, a little snow. I tried to get up a small upgrade. No dice. I then called J.D.'s and they said they'd call Monday.

Monday came and I told them I'd bring it after work to get help.

Once there, the mechanic looked inside the car, and soon underneath. Guess what no 4WD.

Bottom line. Manager and then Regional Manager said, "Tough." Basically

I am not going down without a fight. Driving is difficult with an anxiety disorder and I have to drive to work and back. Just this morning, my heart was in my throat many times as I drove to work. I am not defeated.



3 Updates & Rebuttals

J.D. BYRIDER FRAUDULANT SALE

Trafford ,
Pennsylvania,
Thank you

#2Author of original report

Wed, February 11, 2015

I appreciate you coming to my defense. I do not give attention to negative people because this is what they crave. I did not question the 4wd option on the vehicle, as I had no reason to doubt it when the salesperson assured me it was a 4wd. I am a honest person and it may be naive, but I believe people are telling the truth. I am not familiar with the workings of a car. Heck, even the dealer's mechanic had to look under the car to determine it was not 4wd. I am grateful for positive people like you in this world. Let's make this world a better place. Okay?


Jim

Florida,
You Are Hateful!

#3Consumer Comment

Wed, February 11, 2015

How DARE YOU even remotely suggest this poor, misunderstood consumer have ANY sense of personal responsibility in this matter???

 

HOW DARE YOU!!!

 

You must work for JDB!


Liberty1776

Cottage Grove,
Minnesota,
where is your responsibility...?

#4Consumer Comment

Tue, February 10, 2015

 Ok, wait.  You bought a 4x4 without checking out the 4 wheel drive, or asking how to use it when you test-drove it?  Seems to me that you are equally as negligent as the dealer.

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