Patricia
VACAVILLE,#2General Comment
Sat, November 24, 2012
I have had to deal with this shady company for nine years, since 2002 when I made the tragic mistake of purchasing a USED vehicle. Having had the Attorney General contact those concerned regarding their business conduct at an Arizona site, a response in 2006 by the principles in the Byrider gang, was sent attempting to glean over the facts: apologized and stated they would not pursue me any further.
Being an entity based on lies, deceit, greed and arrogance, they ignored their own written response and are continuing to conduct illegal practices and taking outrageous actions against me to this date.
Legal, hard and heavy action must now be taken to shut down these thieves so future lives are not ruined and damaged as mine has been.
ABPelham
Hobart,#3Consumer Suggestion
Wed, August 08, 2012
I talked to our lawyer and he told me to join the Indiana Class Action suit. It costs to join--I don't know how much--but we're joining. When we went to pick up OUR repossessed car (no late payments & have full coverage insurance-They repossessed it due to expired plates!), the woman told me there would be no repossession fees (THIS told me they KNEW they had made a grave mistake!). I told her we were joining the Class Action case in IN and she said, "This is a franchise. That will affect corporate but not us". She was very snide and condescending like she figured we couldn't touch them; but OMG is she wrong. We're ALSO taking out legal action against JD Byrider/CNAC on a personal level. They underestimated this quiet, unassuming couple. They messed with the wrong people this time!
Sheri
Owensburg,#4Consumer Comment
Tue, February 07, 2006
We did return them the car. I have not heard anything sense then. I don't know if it showed up on the credit or not. I guess they got the down payment so they can sucker someone else to buy it and get another one. I think it is a money game. They still are outrageous on prices, and I understand most people don't have a choice, but at least they could do is have the cars inspected and checked to make sure people will not have problems. I understand with the cars being used they will have issues but they don't want to fix it when it does. Since they make so much off these cars they should have it fixed BEFORE they sell it. People can't afford their 300 a month plus another 150 in insurance and then have it break down. They just need to provide dependable vehicles if they expect this much money. But I agree return the car, but the sales people need to learn manners when dealing with people. I know they didn't want the car back but we asked to change the vehicle and we would continue making payments but they refused. They don't want to work with you at all. As I said before they are after the payment. Poor customer service, if they tried to fix this then maybe people would be more apt to buy from them. I should have took that downpayment and got a car from the newspaper, you take a risk but I would have had the same problems with no payment and alot less money. Thanks for your response, and Yes, it does work to return it, but if you have nothing else then what do you do?
JIMINY
Hamilton,#5UPDATE EX-employee responds
Tue, February 07, 2006
The louisville operation was a franchise and was operating outside of the jdbyrider company store guidelines. Byrdier has revoked their franchise rights for their bad practices. Overall, especially company stores, Byrider provides a good service for those that are in need of a car that have little to no other option. In most states, Byrider is on the AG radar. However, the AG's in most states have found only a few issues relating to their business practices and certainly nothing that constitutes illegal operations. For those that need a car, reliable or not (it is used remember) Byrider is actually the best option. In regard to their collection practices, they do tend to be a little abrasive. They threaten repossession, however that is the last thing they actually want to do (unless you are still making your deferred down payments). If you are not happy with your purchase, the best thing to do is to take it back to them during the "DIP" stage. They will not pursue you for the balance and in most instances they wont even report it to your credit. You will be out the down payment but there will be no more headache of a 3.5 year contract. Also, if you do get collection calls from them, the best way to handle it is to see them face to face and see what they do when you politley offer them the keys back.
David
Eubank,#6Consumer Comment
Sat, February 04, 2006
I did not read all the story. It was in the Lexington paper the frist of this week. It was their Louisville car lot.
Sheri
Owensburg,#7Consumer Comment
Sat, February 04, 2006
What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
Sheri
Owensburg,#8Consumer Comment
Sat, February 04, 2006
What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
Sheri
Owensburg,#9Consumer Comment
Sat, February 04, 2006
What did they have to pay for in Kentucky? What was the lawsuit about? Can we get it to add us in Indiana? Where did you hear about this? Any information will be helpful! Thanks for the response! Finally someone has looked into this interesting scam that these people have going! I am glad to see someone got some of their money back. I just wander how many people have fell into this trap across the U.S.?
Sheri
Owensburg,#10Author of original report
Fri, February 03, 2006
I agree with you on the price. I just have found out that no matter what the car is on their lot it is 10,000. I can't believe they can get away with this and noone is looking?? I don't think that a person should have to pay 6 grand for bad credit. I could see a higher interest rate but not this high. Now they are praying on peoples tax checks to get them in there. All I want to say is the people are rude, have no idea what is going on and they don't care about nothing except the money coming in the door. If you have a tax check be smart and buy from a person instead of this place. You will paying the rest of your lives for a vehicle that won't last six months after it is paid for. My brother just got a car from there and it states they will change the oil once a gain he has trouble getting them to live up to the contract. Same problem we had!!!! If you want to sell a car live up to the contract. Also, people need to watch out for that little warranty the push on you, YOU ARE PAYING FOR IT!!!! They say you are not and it comes with the car, our contract says we paid 800 for it!!! Interesting! And yes, if I hear of a lawsuit I will let you know. Someone needs to check into this. Good Luck!
David
Eubank,#11Consumer Comment
Fri, February 03, 2006
Just this week they had to pay $500 to over 14000 people they rip off in KY. gdc
Malisa
INDIANAPOLIS,#12Consumer Suggestion
Fri, February 03, 2006
I understand the extent of how bad JD Byryder is. I myself have put a complaint on here and would like to see something done about them. I don't see how the state is allowing them to be in business with all the things they are doing. I bought a 99 Pontiac Sunfire and they are charging me over $12,000 for it when it isn't worth even $4,000. I was going to be 5 days late on a payment and the man was a d**k and told me he couldn't promise it to be at my house if I didn't pay it that day. I don't see how they can't wait a few days to get their money. They make so much off ripping us off you would think they could afford to wait. A week after I got the car it was in their shop because they sell pieces of crap. If there is a way to do a lawsuit on them I am in!! I would like to see them pay for the things they have done and the harassment I have received from them. The employees are rude and I swear they hire anyone with half a brain instead of professionals. I hope that you get everything figured out and if you hear of any lawsuits against them I would like to be a part of it.
Sheri
Owensburg,#13Author of original report
Mon, October 17, 2005
It was dark when we got it. On why we bought it, we had two children and needed a car pretty fast. The tape on the hose was not noticeable until it started to leak. We did explain to them that the console and the interior of the car as well as the door needed to be fixed or we would not take the vehicle. They swore up and down that it would be taken care of free of charge and they even made the appointment right there to fix them. I assumed it was an older car so it might have some defects and if the agreed to fix it it would not have been a huge deal. It did not seem to be anything too harmful at the time. It was the extra 600.00 we paid for the warranty that really upset us as well, and they have kindergartners in there working on vehicles. They tried to deny that it was covered in the warranty and I had to throw a fit to get them to fix what they said they would. It was a huge mistake to ever agree to this in the first place. Trust me we have learned a valuable lesson. And I will look out for those flood cars. I would imagine they will turn up everywhere as suspected. Also, we looked up their guarantee that they checked the cars for wrecks and what not and they just make sure the car is driveable not whether it has a totaled history, something else that was in the fine print. Scam artists that is all I can say. Our car booked for 2500 and in the end it was going to be 13000. I don't see how this legal since a bank won't even finance a car that way. Imazing! Thanks for the reply.
Cory
San Antonio,#14Consumer Comment
Sun, October 16, 2005
The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
Cory
San Antonio,#15Consumer Comment
Sun, October 16, 2005
The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
Cory
San Antonio,#16Consumer Comment
Sun, October 16, 2005
The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.
Cory
San Antonio,#17Consumer Comment
Sun, October 16, 2005
The only reason I can think of, that a ripoff company like JDB would sell a piece of crap vehicle , in that condition, is that someone would be stupid enough to buy it, in that condition. I mean really, did the mold grow between the time you bought it and the time you got it home. Did the door come off the hinges by the time you got home. Did it get dirty in the same time frame. Was the black tape there before or was it the repair job? Did you actually look at the vehicle before you bought it? I think the 93 Taurus and the tricycle are the way to go. One final note. Beware of flood damaged vehicles. They'll start turning up in the used car market. After one of those hurricanes, 75,000 vehicles were "totalled". Of those 75k, close to 35,000 of them were returned to the used market illegally, almost 50%. Somewhere like 750,000 vehicles have been damaged in the last two storms, can't wait to see them at your nearest used car dealer. Then we'll see a large number of new posts about buying flood damaged vehicles.