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  • Report:  #2543

Complaint Review: JC Whitney - LaSalle Illinois

Reported By:
- Joliet, IL,
Submitted:
Wed, June 28, 2000
Updated:

JC Whitney
1 jc whitney way P.O. Box 3000 LaSalle, 60435 Illinois, U.S.A.
Phone:
312 431-6102
Web:
N/A
Categories:
Motorcycles
Tell us has your experience with this business or person been good? What's this?

March 18 sent order for a part enclosing my personal check#1099 for $197.92. On March 24 the check cleared the bank. March 28 the part supposedly sent, told 7 to 10 days.

April 11 I called again and was told the part was shipped to wrong person, their mistake.

April 12 I called again and told Melissa ext #7349 to Fed-Ex a refund check.

April 13 Fed-Ex delivered a check from Refund Account check #0556 for $197.92 which I took to the bank to cash to go find the part I had ordered and never got.

April 18 my bank receives a Stop Payment order on Whitney's check.

On May 5 Melissa says the people THEY shipped the part to in error were also demanding the money so they stopped payment since they don't know who the money belongs to.

May 15 a lawyer sent a certified letter demanding payment to me for $197.92 within 30 days. This was ignored totally. Repeated calls and e-mails, etc., do nothing. UPS, the shipper, called asking questions which I answered and the other people could not answer anything about the order, check, part number etc, I did. Considering I'm 79 years old with a fixed income I can't afford to be ripped off by anyone.



1 Updates & Rebuttals

After filing the Rip-off Report, problem solved!

#20

Sun, October 08, 2000

From: [email protected]

To: [email protected]
Date: Sun, 8 Oct 2000 03:32:00 -0500
Subject: Thanks for being there for us

I have just filed my 2nd Rip-Off report and I can't help but think where my fights would be without you to help. The first report, J.C Whitney Rips off seniors, was handled virtually within a week after months of phone war with no results.

This 2nd report is about Culligan Water and my deposit. Hopefully my conclusion will be reached just as quickly.

So, thanks for being here for those of us who need help fighting for ourselves.

Even as a trained paralegal and technical writer I found
myself stonewalled by big business.

Thanks

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