FRAUD! I reserved with this company for transportation to Long Island from LaGuardia Airport, round-trip. I received a confirmation email with a number to call upon my flight's arrival. Upon landing, I called the number. The number belonged to Long Island Limosine Service. They were the company listed in my confirmation email from JayRide. The man I spoke with said that I had no reservation whatsoever with them. In addition, he asked me if I had paid online. When I stated that I had, he stated that he bet I had reserved through JayRide, correct? When I replied that I had done so, he informed me that my confirmation and confirmation number were worthless, that he had received many, many complaints from customers who had been fraudulently confirmed and charged by JayRide and that his company had no business relationship with JayRide and that JayRide continues to give out their business number along with phony confirmation numbers. He advised me to contact my credit card company. I contacted Chase and they reversed both charges as FRAUD and issued me a new credit card. I ended up taking a Metro Bus to Woodside and caught the LIRR out to Long Island, taking me two and one-half hours longer than I had planned. I'm not sure who left the glowing reviews prior to my review, but I suspect they work for, or are associated with JayRide.