Complaint Review: Jack Of All Games - Louiville Kentucky

None of this makes sense. If you got a virus, how is that Walmart's fault, or for that matter the software company? DO you have current anti-virus software installed and running? If so, there wouldn't be any problem restoring your data. Why did you need a new computer? Even if you did have a virus, a re-format of the drive would allow you to restore all those good backups you have. What it really sounds like here (reading between your lines) is that you had a hardware failure that had noting to do with the software, and certainly not Walmart, you didn't have a backup, you're screwed and looking for someone to hang it on besides yourself. If this isn't the case, you didn't express your problem very well.

I don't remember saying that (I didn't Back Up Anything!) I backed up my computer all the time! Let me explain; When you download items on your computer (saved or not), there is still a virus on the system. It would be (stupid @#$%) for me to put anything on a new computer for the fear of leashing into my cache, which means (in short), I have to deal with a problem that I should not have to deal with, to begin with! Thats my point! Thank you Carolina for your input. I have moved on with my business and learned not to buy anymore software programs from walmart. As for the other reply (you know who you are) I'm not "unleashing on the internet" but merely telling of my problems with software and the company involved. signed: I have moved on!

Actually, yes, it is your responsibility to read the fine print on anything that you buy, regardless of price. It is called consumer responsibility. I have learned the hard way that you should always back up(save) everything that you do. I also run a business, Medical Transcription and everything is done by computer. My system crashed and I lost 3 years worth of stuff. So, my motto now is "Save, Save, Save". Even if you haven't inputted anything. Just to be on the safe side. I've always considered myself an incase of person. I know that your business took a BIG loss, but think of this as a learning experience and next time Save, Save, Save everything. I would rather lose a small amount of data than years worth. Computer systems can crash for any number of reasons. If not for the software than for something else. That is why it is always important to invest in inexpensive discs (to save info) than on expensive repairs. I hope that you are able to recover from this without losing to much. Good luck.

Actually, yes, it is your responsibility to read the fine print on anything that you buy, regardless of price. It is called consumer responsibility. I have learned the hard way that you should always back up(save) everything that you do. I also run a business, Medical Transcription and everything is done by computer. My system crashed and I lost 3 years worth of stuff. So, my motto now is "Save, Save, Save". Even if you haven't inputted anything. Just to be on the safe side. I've always considered myself an incase of person. I know that your business took a BIG loss, but think of this as a learning experience and next time Save, Save, Save everything. I would rather lose a small amount of data than years worth. Computer systems can crash for any number of reasons. If not for the software than for something else. That is why it is always important to invest in inexpensive discs (to save info) than on expensive repairs. I hope that you are able to recover from this without losing to much. Good luck.

Actually, yes, it is your responsibility to read the fine print on anything that you buy, regardless of price. It is called consumer responsibility. I have learned the hard way that you should always back up(save) everything that you do. I also run a business, Medical Transcription and everything is done by computer. My system crashed and I lost 3 years worth of stuff. So, my motto now is "Save, Save, Save". Even if you haven't inputted anything. Just to be on the safe side. I've always considered myself an incase of person. I know that your business took a BIG loss, but think of this as a learning experience and next time Save, Save, Save everything. I would rather lose a small amount of data than years worth. Computer systems can crash for any number of reasons. If not for the software than for something else. That is why it is always important to invest in inexpensive discs (to save info) than on expensive repairs. I hope that you are able to recover from this without losing to much. Good luck.

Actually, yes, it is your responsibility to read the fine print on anything that you buy, regardless of price. It is called consumer responsibility. I have learned the hard way that you should always back up(save) everything that you do. I also run a business, Medical Transcription and everything is done by computer. My system crashed and I lost 3 years worth of stuff. So, my motto now is "Save, Save, Save". Even if you haven't inputted anything. Just to be on the safe side. I've always considered myself an incase of person. I know that your business took a BIG loss, but think of this as a learning experience and next time Save, Save, Save everything. I would rather lose a small amount of data than years worth. Computer systems can crash for any number of reasons. If not for the software than for something else. That is why it is always important to invest in inexpensive discs (to save info) than on expensive repairs. I hope that you are able to recover from this without losing to much. Good luck.

Keith, you say: My company took a loss. If there is a "Limited Liability" claus as such, It needs to be given at time of purchase. it is not my responsibility to hire an Attorney and read the fine print before purchasing a $20.00 item. My reply: Maybe it wasn't given at the time of purchase, but I guarantee you had to accept it when you installed. It's nobody's fault but your own that you did not read it. If you had read it, you would have seen the Limitation of Liabilility (which is very standard for the industry; no software company will warrant against business loss, that would be completely stupid) and, hopefully, take the necessary precautions, like backing up your data. They were more than generous with you with the offer to pay for hardware repairs. I am very suprised they were willing to do that for a $20 customer and it reflects very, very well on them. If badmouthing them on the internet is the way you repay their generousity, remind me not to do you any favors.

My company took a loss. If there is a "Limited Liability" claus as such, It needs to be given at time of purchase. it is not my responsibility to hire an Attorney and read the fine print before purchasing a $20.00 item. Walmart called me on October 11th, 2005 and said she was appauled that this happened by the manufacturing company. I took a loss, my employees took a loss, I took a loss in payroll, telephone, ink, faxes, etc. I think I'm entitled to recover my losses only! Why did the company go from $527.00 to $300.00? The $300.00 dollars will not cover the retrieval of information stored on the system and (sweep) of all programs to make sure the system is free from all other viruses. I now have a new computer and have elected to move on. I gave the company two months to answer me regarding this problem, and they won't addredd the problem. If I have a problem in my business, I address it! Problems don't just go away! At least call me and say (Your Done)!

No software company is responsible for loss of data (or any expense related to such)! That's why backups are so important. Their offer of paying to repair your PC is, in my opinion, quite generous. They have no legal obligation to do so.

No software company is responsible for loss of data (or any expense related to such)! That's why backups are so important. Their offer of paying to repair your PC is, in my opinion, quite generous. They have no legal obligation to do so.