Tim
Denver,#2UPDATE Employee
Tue, August 05, 2008
TO ALL CONSUMERS READING THIS REPORT: Though we do respect this website and the information it offers consumers, it must be known that some information in this report is false. ISPEEDWAY and AtLast Fulfillment are in fact two completely different companies. AtLast Fulfillment is a third party logistics provider who offers nothing more than outsourcing solutions for ISPEEDWAY's products. We are not part of the day-to-day operations of ISPEEDWAY nor do we have any involvement in their business practices. We were not involved in the previously mentioned issue in any way, shape, or form. In fact, our top-notch customer service and product offerings are what landed us a spot in this year's Inc, 500. Please understand that ISPEEDWAY and AtLast Fulfillment are two completely different companies. If you would like further proof that the two companies are indisputably separate, please feel free to contact me. Regards, Tim Macbeth Marketing Manager AtLast Fulfillment [email protected] (303) 662-1041 ext. 326
Verna
Chicago,#3Author of original report
Thu, June 26, 2008
I received another email to join speedway and another confirmation email. I replied to each stating my problem. I then received a call 3-4 days after placing this Rip Off Report from one of the company employees who stated she listened to the recording of the guy who talked me into placing the order and she felt he wasn't complete in explaining the whole process and she appologized. Also, she stated she listen to the recording of when I had called back and asked for a refund and how sorry she was that I was not properly assisted and that my money will be return to my credit card account immediately. Two days later I still received the package in the mail and I had to take it directly to the post office. So far, I have received my money back and ispeedway hopefully is in the past forever.