- Report: #61077
Complaint Review: IO Magic Corporation Or Hi-Val - SANTA ANA California
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Author Not Confirmed
Why?
IO Magic Corporation Or Hi-Val
1300 E WAKEHAM AVE SANTA ANA, 92705 California, U.S.A.
Phone:
800-607-7466
Web:
N/A
Categories:
Business Rating:
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IO Magic Corporation Or Hi-Val ripoff rebates not honored and IO Magic / Hi-Val ignores the problem SANTA ANA California
In October 2002, two other people and I bought Hi-Val - I/O Magic 100 pack CD-R's at Office Max with a promised $20 rebate on each. Nobody had money but me so I let them put their purchase on my credit card. We followed all the rebates rules and deadlines....1 product, 1 rebate, 1 household, and 1 sales receipt per person. I/O Magic is denying all 3 claims because my name is on the credit card used for all 3 separate receipts.
There is no mention in the rules about payment requirements. I have gone through their website filling out reports to resolve the problem and they ignored me. I then called them and was referred to a supervisor with the promise she would call me back upon returning to her desk. I'm still waiting for that call. I called again and got sent to the "leave us a message and we'll call you right back" voice mail.
I'm still waiting for that call as well. I have searched the Internet and found that Hi-Val - I/O Magic is not honoring many of their rebates and are ignoring all their customers. Office Max is also not doing anything about all the complaints.
Christina
Virginia Beach, Virginia
U.S.A.
There is no mention in the rules about payment requirements. I have gone through their website filling out reports to resolve the problem and they ignored me. I then called them and was referred to a supervisor with the promise she would call me back upon returning to her desk. I'm still waiting for that call. I called again and got sent to the "leave us a message and we'll call you right back" voice mail.
I'm still waiting for that call as well. I have searched the Internet and found that Hi-Val - I/O Magic is not honoring many of their rebates and are ignoring all their customers. Office Max is also not doing anything about all the complaints.
Christina
Virginia Beach, Virginia
U.S.A.
