- Report: #682412
Complaint Review: Interstate National Dealer Services Inc - Uniondale New York
Reported By:
D. Jones -
Okmulgee, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Interstate National Dealer Services Inc
333 Earle Ovington Blvd. Uniondale, 11553 New York, United States of America
Phone:
800-526-0929
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Interstate National Dealer Services, Inc dba Warrenty Direct Would not pay claim. Uniondale, New York
I purchased an Extended Service Contract from Warranty Direct. When I purchased the Contract I was told if it was not listed in the Exclusion Section of the contract it was covered. My mecanic and I thought the work would be covered because it was not listed in the Exclusion Section, but when he filed a claim it was denied. I called the company and they said it was in the Exclusion Section, but when I asked them to find it they couldn't. Then they said for it to be covered it had to be listed in the Included Section. It was not listed in the Included Section and the claim was denied. When I bought the contract I was told the Included Section was only a partial listing or sample listing because there were too many things to list - it was the Exclusion Section that was important. Well I feel Ripped Off. They tell you one thing to get you to buy the Extended Service Contract, but when you go to use it it doesn't cover much.
1 Updates & Rebuttals
Interstate National
Atlanta,Georgia,
USA
Claim review
#2UPDATE Employee
Fri, May 19, 2017
| Thank you for your feedback. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. We adjudicate claims based on the terms and conditions of the coverage you purchased. Since every claim is different, please give us the opportunity to discuss your concerns further. Kindly visit http://www.interstatenational.com/ripoffreport/ and provide us with your contact information, and our Member Services manager will call you directly. |
