Director of Operations
Foothill Ranch,#2UPDATE Employee
Mon, April 12, 2010
Thank you for your correspondence in connection
with the above-referenced matter. It is clear from the text of the complaint
that all the information was not provided by the complainant in regards to the
program was signed up for and the requisite charges for that program, and
several facts have been omitted that once revealed will hopefully clear up this
matter.
We have terminated this customers account and no further charges will be
conducted on their account.
The Internet Cash Machine (ICM) is a turn-key business opportunity that
offers prospective clients the ability to create single product websites, as
well as, Mall Webstores which comes pre-stocked with products, some of
which can be sold with no product cost to the merchant. The websites are
easily built with a few clicks of the mouse, yet are highly customizable for
advanced users. The websites are tied into a network of drop-shippers and
fulfillment center making it easy for clients to select products and deliver
them to their clients without handling them. Included in the program is a
mall webstore that ties all of the clients products together allowing them to
market a variety of products through an internet mall web site. Internet Cash
Machine also offers ICM clients merchant accounts with the ability to accept
credit cards and ACH services.
Internet Cash Machine is a membership site that provides users with all
the tools and information necessary to learn how to post websites and webstores
and launch products for auction on eBay to make money online.
In order to sign up for the Internet Cash Machine program, the customer
MUST go thru the following steps.
1.
Client reaches Internet Cash Machine site through different internet
advertisements.
2. Client
is directed to a sales landing page to enter preliminary information. Note that
there is a link at the bottom of the page to the Terms
and Conditions of the signing up for the program.
3. Then the customer MUST provide their credit card information on the
secured payment page.??By placing my order I agree to the Terms of Offer,
which explain this order includes the about for just $2.97 for processing. If
you enjoy the 3-day trial and continue your path to making money, you will be
billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You
may cancel anytime by calling 1-877-863-3088.
Again on the credit information page, the terms and
conditions of the program are noted on the page in several different areas.
First, there is a link on the bottom of the page for the Terms and
Conditions. Second, the Terms and Conditions and charges for the program
are listed on the page, directly to the left of the Rush My Order
button. Those terms and conditions and charges for the service clearly
state that there are 3 different charges for this program. The first is
the initial charge of $2.97 for processing of the account. The $2.97 charge
provides the customer with access to the service for a 3 Day Trial
Period. The 3 day period provides the customer with access to the service
so they can ascertain if they would like to continue with the service and incur
the additional charges for the service. After the 3 day trial period has
expired, as the terms clearly state, the customer is then charged the second
charge, which is a one-time $139.95 charge for the service membership.
The customer then has access to the full service until they elect to cancel the
service. Each month that the service is active the customer will be charged a
monthly maintainance fee of $4.95. The exact terms that are on the credit
card information page are enlarged below for better viewing.
In addition to clearly spelling out each fee
required for the service, we provide the number for the customer to call to
cancel the account.
The link to the terms and conditions that is listed
on each page involved in the signup process, take the user to the Terms and
Conditions page, represented by the graphic below. Again, ALL the
program costs, charges, terms, conditions and cancellation procedure are
clearly spelled out on the page.
Immediately after the credit card information page
has been completed and the customer clicks on the "Rush My Order button,
the terms are again presented to the customer in the form of a pop-up on the
page that again lists the terms for the program and service.
It is at that point that the customer will see a
Confirmation Page that confirms their signup is complete for the service and
provides them with the username, password, and customer service contacts for
their account. Then a Welcome Email is sent to the email address
the customer provided us upon signing up for the service.
After the customer has reviewed the Confirmation Page, and received the
Welcome Email at their email address, all that is left for the customer to do
is to login to their ICM account. Below is the signin page to access the
ICM customers accounts.
Once they are into their account, they must confirm their personal
information to make sure that they are in the correct account and their account
was set up correctly. From their the customer can set their own path to begin
to create their website. Within the administration of their website they will
periodlically be presented with additional tool and services for their
business, such as a Merchant Account to accept credit cards for their products
and services on their website. These services arre entirely optional and
the customer can bypass them with a simple click, if do not wish to obtain that
certain service.
Based on the above representations and facts, there can be no question
that ICM has taken every step to assure that all the terms and conditions are
displayed multiple times throughout the sign up process and after the signup is
complete. For any customer to state that, they were not made aware or
did not see or was not informed or did not authorize the charges about
the pending charges for the service, would be a mistatement of the obvious
facts.
We have terminated this customers account and no further charges will be
conducted on their account.
Internet Cash Machine is committed to the success
and satisfaction of all of its clients and conducts its business in compliance
with all applicable laws, rules, and regulations. Please contact me
directly if I may be of any further assistance. This customer can keep any
materials that were received as our gift.
Respectfully yours,
Internet Cash Machine Staff
Thank you for your correspondence in connection
with the above-referenced matter. It is clear from the text of the complaint
that all the information was not provided by the complainant in regards to the
program was signed up for and the requisite charges for that program, and
several facts have been omitted that once revealed will hopefully clear up this
matter.
We have terminated this customers account and no further charges will be
conducted on their account.
The Internet Cash Machine (ICM) is a turn-key business opportunity that
offers prospective clients the ability to create single product websites, as
well as, Mall Webstores which comes pre-stocked with products, some of
which can be sold with no product cost to the merchant. The websites are
easily built with a few clicks of the mouse, yet are highly customizable for
advanced users. The websites are tied into a network of drop-shippers and
fulfillment center making it easy for clients to select products and deliver
them to their clients without handling them. Included in the program is a
mall webstore that ties all of the clients products together allowing them to
market a variety of products through an internet mall web site. Internet Cash
Machine also offers ICM clients merchant accounts with the ability to accept
credit cards and ACH services.
Internet Cash Machine is a membership site that provides users with all
the tools and information necessary to learn how to post websites and webstores
and launch products for auction on eBay to make money online.
In order to sign up for the Internet Cash Machine program, the customer
MUST go thru the following steps.
1.
Client reaches Internet Cash Machine site through different internet
advertisements.
2. Client
is directed to a sales landing page to enter preliminary information. Note that
there is a link at the bottom of the page to the Terms
and Conditions of the signing up for the program.
3. Then the customer MUST provide their credit card information on the
secured payment page.??By placing my order I agree to the Terms of Offer,
which explain this order includes the about for just $2.97 for processing. If
you enjoy the 3-day trial and continue your path to making money, you will be
billed a one-time fee of $139.95 and a monthly maintenance fee of $4.95. You
may cancel anytime by calling 1-877-863-3088.
Again on the credit information page, the terms and
conditions of the program are noted on the page in several different areas.
First, there is a link on the bottom of the page for the Terms and
Conditions. Second, the Terms and Conditions and charges for the program
are listed on the page, directly to the left of the Rush My Order
button. Those terms and conditions and charges for the service clearly
state that there are 3 different charges for this program. The first is
the initial charge of $2.97 for processing of the account. The $2.97 charge
provides the customer with access to the service for a 3 Day Trial
Period. The 3 day period provides the customer with access to the service
so they can ascertain if they would like to continue with the service and incur
the additional charges for the service. After the 3 day trial period has
expired, as the terms clearly state, the customer is then charged the second
charge, which is a one-time $139.95 charge for the service membership.
The customer then has access to the full service until they elect to cancel the
service. Each month that the service is active the customer will be charged a
monthly maintainance fee of $4.95. The exact terms that are on the credit
card information page are enlarged below for better viewing.
In addition to clearly spelling out each fee
required for the service, we provide the number for the customer to call to
cancel the account.
The link to the terms and conditions that is listed
on each page involved in the signup process, take the user to the Terms and
Conditions page, represented by the graphic below. Again, ALL the
program costs, charges, terms, conditions and cancellation procedure are
clearly spelled out on the page.
Immediately after the credit card information page
has been completed and the customer clicks on the "Rush My Order button,
the terms are again presented to the customer in the form of a pop-up on the
page that again lists the terms for the program and service.
It is at that point that the customer will see a
Confirmation Page that confirms their signup is complete for the service and
provides them with the username, password, and customer service contacts for
their account. Then a Welcome Email is sent to the email address
the customer provided us upon signing up for the service.
After the customer has reviewed the Confirmation Page, and received the
Welcome Email at their email address, all that is left for the customer to do
is to login to their ICM account. Below is the signin page to access the
ICM customers accounts.
Once they are into their account, they must confirm their personal
information to make sure that they are in the correct account and their account
was set up correctly. From their the customer can set their own path to begin
to create their website. Within the administration of their website they will
periodlically be presented with additional tool and services for their
business, such as a Merchant Account to accept credit cards for their products
and services on their website. These services arre entirely optional and
the customer can bypass them with a simple click, if do not wish to obtain that
certain service.
Based on the above representations and facts, there can be no question
that ICM has taken every step to assure that all the terms and conditions are
displayed multiple times throughout the sign up process and after the signup is
complete. For any customer to state that, they were not made aware or
did not see or was not informed or did not authorize the charges about
the pending charges for the service, would be a mistatement of the obvious
facts.
We have terminated this customers account and no further charges will be
conducted on their account.
Internet Cash Machine is committed to the success
and satisfaction of all of its clients and conducts its business in compliance
with all applicable laws, rules, and regulations. Please contact me
directly if I may be of any further assistance. This customer can keep any
materials that were received as our gift.
Respectfully yours,
Internet Cash Machine Staff