- Report: #611083
Complaint Review: Internet Cash Machine - ICM Websites - Internet
Reported By:
tkrist -
Denton, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Internet Cash Machine - ICM Websites
Internet, United States of America
Phone:
8778633088
Web:
icmwebsites.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Internet Cash Machine - ICM Websites Ripped me off for $149.95 Internet
I too have been scammed by this company I signed up for a trial for $2.95, I was not shown andy terms and conditions. As soon as I received their first email I realized I wanted nothing to do with this and starting trying to cancel.
I received a phone call from the company withing 24hrs and told the gentleman I was trying to cancel it and although he was not very nice about it he said it was done. They called me several other times and I told them it was supposed to be cancelled already.
Well they charged me for $149.95 (which I never authorized) and when I called today after being on the phone with Melanie for over an hour and her saying I never cancelled it becasue they always take good notes, that that wouldn't give a refund, that I never spoke to anyone from the company (she also said it could have been a web tech but they don't have the authority to cancel my account) and telling me the supervisors couldn't talk to me then she finally said the supervisor said we can do a $79 credit when I said no that I wanted the full amount and demanded a supervisor she became a bit argumenative but finally said she was transferring me and they hung up!
I had used a PayPal secure card and have a claim filed with them as of this morning .
Teresa, Denton, TX
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer was cancelled and refunded as of 6-7-10
#2UPDATE Employee
Mon, June 07, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #9901.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
-->
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #9901.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
