- Report: #613084
Complaint Review: Internet Cash Machine - ICM Websites - Internet
Reported By:
Stormy -
Wolcott, Connecticut, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Internet Cash Machine - ICM Websites
Internet, United States of America
Phone:
877-763-3088
Web:
icmwebsites.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Internet Cash Machine - ICM Websites is the definition of SLEAZE! They charged me $142.92 instead of advertised $2.97. I never received promised user name and password. They refuse to refund my money. Internet
ICM Websites popped up on a news website that I had been reading. I found it interesting that someone could earn extra money at home using their computer. I figured that for $2.97 I wouldn't really have anything to lose if it didn't pan out.
I filled out the order form and was immediately taken to a site to sign up for credit cards. Since I wasn't really sure what I was doing, I never completed the page, backed out of it and figured that I would wait for my informational packet and emailed user name and password.
About three and a half weeks later I received a CD which I could never use and to date have not received a user name and password. About two days after that I received my credit card statement and saw that they had charged me an additional $139.95 four days after the first charge. I then immediately called ICM Websites.
I spoke to someone called "Josh". It turns out that their three day trial period starts on the day that you fill out the order form. This is outrageous since I had not received the informational packet until three and a half weeks later and still do not have a user name and password which was supposed to be emailed to me. How was I supposed to trial their program under these circumstances? "Josh" said that they have no control over the postal service and does not know what happened to the email.
I asked for a refund and "Josh" refused and then the conversation started going around in circles with "Josh" becoming sarcastic. When I had had enough of this, I told him that the only thing that I had gotten out of this was that I had been ripped off. Of course, he did not agree. However, I was charged $142.92 for nothing and they refuse to refund my money. I was ripped off!
I told him to have a nice day and hung up.
2 Updates & Rebuttals
Stormy
Wolcott,Connecticut,
United States of America
Merchant Credit
#2Author of original report
Sat, June 19, 2010
Refund verified by credit card company on 06/17/10.
Director of Operations
Foothill Ranch,California,
United States of America
Please contact customer service 1-877-863-3088, ext 144 and ask for Jennifer for a refund.
#3UPDATE Employee
Fri, June 11, 2010
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.
-->
Thank you for your
correspondence in connection with the above-referenced matter.
We are unable
to locate this account with the name provided in the complaint. We would
simply ask this customer to contact our office at 1-877-863-3088, ext 144 and ask for Jennifer at extension 144. Jennifer
has been directed to immediately address and resolve your concerns, provide you
a refund, or cancel your account.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations.
Internet Cash Machine is a
membership site that provides users with all the tools and information
necessary to learn how to post product websites and mall webstores, as well as,
launch products for auction on eBay.
In order to sign up for the Internet Cash Machine
program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their
credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission
button.??
Regardless,
if this customer is not satisfied with the product, the charges or the customer
service, Internet Cash Machine, as a customer service gesture will assure that
this customers account is terminated and no further charges will be conducted
on their account by our office.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
Please contact customer
service 1-877-863-3088,
ext 144 and ask for Jennifer for a
refund.
