Director of Operations
Foothill Ranch,#2UPDATE Employee
Mon, August 02, 2010
As stated, this customer signed up on 4-23-10 and was provided a service credit in May. This account was only canceled on 7-30-10 when the customer called in to cancel this account. That would be almost 5 months after the sign up was complete which is 87 days passed the stated refund period. Account is canceled, but no refund will be offered.