- Report: #626199
Complaint Review: Internet Cash Machine - ICM Websites - Internet California
Reported By:
Kathy -
Delmar, Delaware, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Internet Cash Machine - ICM Websites
26741 Portala Pkwy Internet, 92610 California, United States of America
Phone:
877-863-3088
Web:
icmwebsites.com
Categories:
Business Rating:
(0)
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Internet Cash Machine - ICM Websites Internet Cash Machine Internet Fraud Internet, California
Each time I went on the internet I'd see, "As seen on CNBC, etc., Stay at Home Mom Makes $X/mo. By Creating Website Links". It goes on to state how she simply paid shipping, $2.97 for a startup kit. Unfortunately, I took the bait. Afterall, it was reported on CNBC. So, like the rest of the people who I have learned fell prey to this scam, I too never received the alleged kit that I was paying $2.97 for and I also got charged an additional $149.95.
I phoned ICM and spoke with Jenny, (Customer Service), and requested cancellation and a refund. I indicated that I never received the "startup kit", which she was quick to state that it was sent regular mail, however, she would cancel and refund the $2.97, but would not refund the $149.95 because I agreed to the terms. I informed her that what I agreed to is not what they advertised and that I had learned that they were getting their business via fraudulent advertising/testimonials. She became very defensive and asked if I read any of the information or if I ever do when I do something online.
Since my request was being handled in such an unprofessional manner, I asked to speak to her supervisor. She stated that her supervisor does not take those types of calls and that I could direct correspondence to their legal dept., Upon providing an address, she promptly ended the call.
What I agreed to was based on ficticious information and deceitful business practices and I feel I am entitled to a full refund, which I will not rest until I receive!
1 Updates & Rebuttals
Director of Operations
Foothill Ranch,California,
United States of America
Customer has been refunded and cancelled as of 7-26-10
#2UPDATE Employee
Mon, July 26, 2010
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #0428.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
-->
Thank you for your
correspondence in connection with the above-referenced matter.
In the interest of
Customer Service, we have terminated this customers account and no further
charges will be conducted on their account. This customer has been provided a FULL
refund for the purchase, in the amount of $149.95 to the card ending in #0428.
If this customer is not satisfied with the product, the charges or the
customer service, Internet Cash Machine, as a customer service gesture will
assure that this customers account is terminated and no further charges will
be conducted on their account by our office. This customer can keep any
materials that were received as our gift.
Internet Cash Machine is
committed to the success and satisfaction of all of its clients and conducts
its business in compliance with all applicable laws, rules, and
regulations. Please contact our office directly if we may be of any
further assistance.
Respectfully yours,
Internet
Cash Machine Staff
