Complaint Review: Integretel - Internet

Actually, you can accidently download software. In fact, the FTC and Integretel recently settled a case in the SOuthern District of New York that explains how this is done. Please go to the FTC web site to see a copy of this agreement. Essentially, Integretel's claim that it was only the biller was not truly legitimate. What they did was illegal and now they are required to correct the situation. In most cases, it was not the consumer's "fault". Integretel has admitted this. The settlement took place last November, so please know what you are talking about before you criticize others.

Terri, Juan is right. You don't just click on a popup by mistake and download a dialer, and then run it and accept the agreement. Your kids were looking at porn and you're simply playing the blame game and pointing the finger at someone else. Integretel gives refunds easily, so you should stop the nonesense about calling your congressman and so forth.

I am very familiar with third pary billing. With the "site" closed down there was no one else to "go after." I just received notification that I will be credited for this charge. The children were merely looking for x-box codes when this started. Unfortunately with many wild card searches, you can't be sure what you get. Taking liberties to install dialers, software and icons on my computer was wrong. Using a 10-10 dial around was wrong. The constant clicking trying to close the pop-ups resulted in the agreement. This was a a scam. Others have been affected by it as well. The FCC and the FTC are both interested in this.

First - understand you are going after the wrong company. You should find the company with the pop up ads and hammer them as hard as possible. Integretel is much like your phone company or creditr card cmpany...simply a billing agent. You will find your regulatory and consumer complaints greeted more positively when you are educated enough about the problem to at leats recognize the source of the problem. Unfortunately, these adult sites tend to be off-shore making it hard to legislate and pursue them. Of equal importance is understanding and fixing the areas you cna control in the future (i.e. your kids). As you admit in your statement, your kids DID, in fact, click on the neccessary links and pop ups to download the software and seek the site out. While I ahve seen these irritating pop ups on my computer too...I never 'accidently' click them. I would invetsigate the truth behind your curious children's 'accidental' clicking and...make them pay out of their money for part of the fees. Otherwise...you are simply permeating a 'blame someone else' mentality, which is not healthy fro your kids. truth is...they DID click those pop ups (either through curiosity or ineptitude) and they/you ARE resposnable for the fees. I imagine Integretel or the adult company will happily credit you...but make sure you at least understand your role in the issue and not just point fingers at the company's involved.

First - understand you are going after the wrong company. You should find the company with the pop up ads and hammer them as hard as possible. Integretel is much like your phone company or creditr card cmpany...simply a billing agent. You will find your regulatory and consumer complaints greeted more positively when you are educated enough about the problem to at leats recognize the source of the problem. Unfortunately, these adult sites tend to be off-shore making it hard to legislate and pursue them. Of equal importance is understanding and fixing the areas you cna control in the future (i.e. your kids). As you admit in your statement, your kids DID, in fact, click on the neccessary links and pop ups to download the software and seek the site out. While I ahve seen these irritating pop ups on my computer too...I never 'accidently' click them. I would invetsigate the truth behind your curious children's 'accidental' clicking and...make them pay out of their money for part of the fees. Otherwise...you are simply permeating a 'blame someone else' mentality, which is not healthy fro your kids. truth is...they DID click those pop ups (either through curiosity or ineptitude) and they/you ARE resposnable for the fees. I imagine Integretel or the adult company will happily credit you...but make sure you at least understand your role in the issue and not just point fingers at the company's involved.

First - understand you are going after the wrong company. You should find the company with the pop up ads and hammer them as hard as possible. Integretel is much like your phone company or creditr card cmpany...simply a billing agent. You will find your regulatory and consumer complaints greeted more positively when you are educated enough about the problem to at leats recognize the source of the problem. Unfortunately, these adult sites tend to be off-shore making it hard to legislate and pursue them. Of equal importance is understanding and fixing the areas you cna control in the future (i.e. your kids). As you admit in your statement, your kids DID, in fact, click on the neccessary links and pop ups to download the software and seek the site out. While I ahve seen these irritating pop ups on my computer too...I never 'accidently' click them. I would invetsigate the truth behind your curious children's 'accidental' clicking and...make them pay out of their money for part of the fees. Otherwise...you are simply permeating a 'blame someone else' mentality, which is not healthy fro your kids. truth is...they DID click those pop ups (either through curiosity or ineptitude) and they/you ARE resposnable for the fees. I imagine Integretel or the adult company will happily credit you...but make sure you at least understand your role in the issue and not just point fingers at the company's involved.

First - understand you are going after the wrong company. You should find the company with the pop up ads and hammer them as hard as possible. Integretel is much like your phone company or creditr card cmpany...simply a billing agent. You will find your regulatory and consumer complaints greeted more positively when you are educated enough about the problem to at leats recognize the source of the problem. Unfortunately, these adult sites tend to be off-shore making it hard to legislate and pursue them. Of equal importance is understanding and fixing the areas you cna control in the future (i.e. your kids). As you admit in your statement, your kids DID, in fact, click on the neccessary links and pop ups to download the software and seek the site out. While I ahve seen these irritating pop ups on my computer too...I never 'accidently' click them. I would invetsigate the truth behind your curious children's 'accidental' clicking and...make them pay out of their money for part of the fees. Otherwise...you are simply permeating a 'blame someone else' mentality, which is not healthy fro your kids. truth is...they DID click those pop ups (either through curiosity or ineptitude) and they/you ARE resposnable for the fees. I imagine Integretel or the adult company will happily credit you...but make sure you at least understand your role in the issue and not just point fingers at the company's involved.