- Report: #1495272
Complaint Review: inPixio by Avanquest Software S.A.S. - La Garenne Colombes Cedex
-
Author Not Confirmed
Why?
inPixio by Avanquest Software S.A.S.
89-91 Boulevard National La Garenne Colombes Cedex, 92257 France
Web:
inpixio.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
inPixio by Avanquest Software S.A.S. Refused to refund under 30 day money back guarantee La Garenne Colombes Cedex France
Report Attachments
Refund Stated
30day money back guarantee stated
When I bought this program it was under the guise of a 30 day money back guarantee. I requested a refund within the 30 day limit. Purchase receipt clearly states the guarantee. After refund request was submitted I was contacted by Tiffany in customer support, she states in the reply "Despite the fact that I'm able to offer a refund for the purchase according to our refund policy, I would like to help you with the installation process". I was assured of a 30 money back guarantee when I purchased the product. One of their own representatives clearly states that she has the authorization to provide me a refund in accordance with their refund policy. I tried their fixes several times to no avail, software will not work. I have repeatedly asked for a refund and I keep getting the run around.
