I called to order International package only. Everywhere else I was told that I have to buy another basic package worth $10 along with international package, if I want international package only. Only Infinity Dish said not a problem, I can just buy International package for $29.99. They also promised a $25 visa card mailed to me within 2 months. Only after the installation when I register with dishnetwork.com and logged in, I found out infinity dish added that $10 package themselves and also hooked me with a 2 year package. Several calls made to Infinity Dish and Dish doesn't help resolve my issue. AND the $25 visa card never arrived. made several calls, and they'll keep you on hold for 5-6 mins and asks to leave a message in their voice mail. This company is clearly cheats. You are good dealing directly with Dish Network. All the free add-ons these guys promise to make their deal looks good are either not free or going to cost you. STAY AWAY from this company.
Infinity Inquiry
Boca Raton,#2UPDATE Employee
Wed, July 20, 2011
We apologize for any inconvenience you have experienced.
Please contact us at [email protected] with your contact information so we can pull up your account details and rectify the situation.
We look forward to hearing from you so we can resolve this matter expeditiously.
Sincerely,
Infinity Sales Group