- Report: #1468091
Complaint Review: In town suites - Burnsville Minnesota
-
Author Confirmed
Why?
In town suites
2705 West County Road 42 Burnsville, 55306 Minnesota, United States
Phone:
952-890-1575
Web:
https://www.intownsuites.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
In town suites Wont refund money make sure you see room before you rent Burnsville Minnesota
I wanted to spend time with my family which I consider blessings from God. My kids mother made reservations for us at in town suites in Burnville Mn. We went to check in and at first they gave a a small room with a single bed so they could upcharge us $44.05 to get two beds. Note the beds are beyond there usefull shelf life and must be 20 years old they hurt my back to sleep on the hidabed couch at my mothers is more comfortable. So we go to room we got charged extra 44 dollars for calling room shoddy is a compliment.But before this their manager sent us to a room that was occuppied. Very unproffessional! red cool aid stains on carpet. doors were not serviced by a contractor. Ill bet 10-1 odds their maintenace has no license i can produce better results and I have no license either. I was willing to look beyond this ghetto appeal just happy to spend time with my family.
We checked in on 11/20/2018. Thankgiving Day there "maintanance" waits for us as we was arriving from grocery shopping asks My babies mother which room she was in opens door and tries to look inside but are eldest daughter was inside with are service animal and had latch closed as ordered so he wasnt able to complete his mission. That was the last straw for me so Friday I said I wanted to check out and get my remaining funds back I spend 426.18 just wanted a pro rate at this time but was told by the manager who sent us into a occppied room on the 20th that we are free to leave but no refunds are provided. Since then Ive noticed this place isnt safe we went to unplug are toaster and the whole socket pulled away from the wall we have pictures of everything Ive mentioned. We are still here we paid for a week check out is tuesday.
3 Updates & Rebuttals
Thanantos
Shakopee,Minnesota,
United States
YouTube video of hazardous dump
#2Author of original report
Tue, November 27, 2018
check this video out dont know why they are allowed to do business
Thanantos
Shakopee,Minnesota,
United States
I have proof this isn't just talk saying shoddy is a compliment this place is a dump black mold and fire hazards
#3Author of original report
Mon, November 26, 2018
Adding pics now thanks
Thanantos
Shakopee,Minnesota,
United States
Also taking pictures of black mold in windows
#4Author of original report
Mon, November 26, 2018
I have pictures of everything im talking about including the black mold internet here wont allow me to ad will update later with all the pictures I took thanks
