- Report: #53936
Complaint Review: Impulse Telecom - Las Vegas Nevada
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Author Confirmed
Why?
Impulse Telecom
6700 South Paradise Road Las Vegas, 89109 Nevada, U.S.A.
Phone:
702-637-8800
Web:
N/A
Categories:
Business Rating:
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Impulse Telecom, Prev. Globalnet Comm. ripoff tricked and lied to us, the company doesn't give a d**n. Las Vegas Nevada
I signed my 90 year old mother up for local service only. I made it clear she wanted only local service, no other features.
We were told the cost would be $85.00 for connection and $26.00 a month for basic service. They are charging her $35.67 per month, and it varies some. They are charging $12.45 for call-waiting, $6.00 for "900 block", and $2.95 for Access Line 1 Party. With all the taxes and fees added it comes to $35.67 for last month.
I have written two letters and gotten absolutely no answer, no adjustments, and no consideration. I haven't been able to reach anybody by phone. I just get, "Just press one, press two," etc. I asked them on 24 December to either adjust the bill or discontinue service. They ignored my request and did neither.
Harold
Las Vegas, Nevada
U.S.A.
We were told the cost would be $85.00 for connection and $26.00 a month for basic service. They are charging her $35.67 per month, and it varies some. They are charging $12.45 for call-waiting, $6.00 for "900 block", and $2.95 for Access Line 1 Party. With all the taxes and fees added it comes to $35.67 for last month.
I have written two letters and gotten absolutely no answer, no adjustments, and no consideration. I haven't been able to reach anybody by phone. I just get, "Just press one, press two," etc. I asked them on 24 December to either adjust the bill or discontinue service. They ignored my request and did neither.
Harold
Las Vegas, Nevada
U.S.A.
