Mark
Escondido,#2Author of original report
Tue, January 21, 2003
It's 1/20/03. The debit of $258 was taken from my checking account on 12/13/02. On 1/7 I actualy received a call from ICS stating my "stuff" would be received in 5-7 days. Two weeks later I call and Mr. Julian Luna returned my call. He stated my "packet" would arrived around the 27th. When asked what I would be receiving he stated a "credit repair package". Also I would receive a list of banks for me to call to get my credit card. He also stated that I was informed they didn't issue the credit card and that it was explained to me that way. I asked who the President or Director of the company was...he stated he couldn't give that information as it was against company policy. It's not given because they don't want to hear from probably every single person they do business with. The best I could get was Mr. Luna's supervisor who was the customer service supervisor Mr. Jim Maguire. I don't know of too many reputable companies that don't want anyone to know who is in charge...these guys don't for obvious reasons. I'll keep all enquiring readers informed of this process. If legal action is necessary I would be interested in making a class action suit with as many people as possible to shut this ICS down. I am prepared, as well as my attorney, to be the instrument of destruction for this company should this month end and no resolution with ICS is in sight.