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  • Report:  #39947

Complaint Review: Imperial Consumer Services and Agent #3041 Leon Douglas A - N. Palm Beach Florida

Reported By:
- Escondido, California,
Submitted:
Updated:

Imperial Consumer Services and Agent #3041 Leon Douglas A
720 U.S. Suite N N. Palm Beach, 33408 Florida, U.S.A.
Phone:
800-588-0558
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
ICS called in November and stated I'd get a VISA with a $2000 credit line. "Agent" Leon Douglas stated $258 would be deducted from my bank account on Dec 13th...and he was right! It was deducted and he gave me his phone and agent number and stated I could call anytime. This is now my 4th call to this company to a recording that says I'll receive a call within 24 hours.

That doesn't appear to be happening. I received their answering service who took my name and number and stated maybe my phone wasn't receiving calls or several other bogus excuses. She (Alana) said I'd get a call today...wanna bet!

It was my fault for not checking into this company first, and yes, they are very persistant on the phone. Don't believe them for a second. Noone will call you back and now I'm going to find whatever recourse in Florida to have these people locked up for fraud.

Mark

Escondido, California
U.S.A.


1 Updates & Rebuttals

Mark

Escondido,
California,
U.S.A.
ICS Imperial Consumer Update

#2Author of original report

Tue, January 21, 2003

It's 1/20/03. The debit of $258 was taken from my checking account on 12/13/02. On 1/7 I actualy received a call from ICS stating my "stuff" would be received in 5-7 days. Two weeks later I call and Mr. Julian Luna returned my call. He stated my "packet" would arrived around the 27th. When asked what I would be receiving he stated a "credit repair package". Also I would receive a list of banks for me to call to get my credit card. He also stated that I was informed they didn't issue the credit card and that it was explained to me that way. I asked who the President or Director of the company was...he stated he couldn't give that information as it was against company policy. It's not given because they don't want to hear from probably every single person they do business with. The best I could get was Mr. Luna's supervisor who was the customer service supervisor Mr. Jim Maguire. I don't know of too many reputable companies that don't want anyone to know who is in charge...these guys don't for obvious reasons. I'll keep all enquiring readers informed of this process. If legal action is necessary I would be interested in making a class action suit with as many people as possible to shut this ICS down. I am prepared, as well as my attorney, to be the instrument of destruction for this company should this month end and no resolution with ICS is in sight.

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