Joanna
Tampa,#2Consumer Suggestion
Wed, March 31, 2004
I just wanted to say that Tere from Kentucky sounds like he works for the company. He is trying to give excuses for the company on why the card wasn't received, but the real reason is that the company is a total scam. I have yet to hear from one person that has actually got a credit card from them. It is possible to get your money back. All you have to do is call your bank and file a dispute. Tell them that you never authorized the transaction and they can take the money back out of Imperial Benefit's account and put it in yours. It did take a couple of months to get my money back, but at least I DID get it back. All hope is not lost, everyone needs to get in touch with their bank and you WILL get your money back. Good Luck!
Travis
Knoxville,#3Consumer Suggestion
Thu, February 05, 2004
They hit a streak of bad luck when they hit my account. I have names and addresses on the true owners of this company. They operate under more than one business name. I am in the process of setting up a class action against this operation.
These guys know I am on to them and they are sweating. All I need is some people who have been cheated by these punks as well.
If the owners of this operation see this. Let me introduce myself as the guy who is going to shred everything you have ever worked for.
The man in Tennessee sends his regards.
Carissa
Casa Grande,#4Consumer Comment
Wed, January 28, 2004
I just wanted to share that this has happened to me as well. Around the beginning of Dec. I recieved a call from A lady at Imperial Benefits stating that I had been pre approved for a credit card with the limit of 3,000.00 all I would have to do is give them my acct # so they can take the 279.00 out. At that time I had it and I have recieved calls like this before, but never had taken advantage of them. So the 9th of Dec they took the money out of my acct. they said I should get the card definately before X-mas. So of course this sounded good. so a month went by I called them back and they told me that no whoever told me that was wrong and assured me that I will recieve some papers and my card will come 25 business days from that. well I recieved the papers and still to this day January, 28th
havent recieved the card. I am very very upset and would like my money back as well. needless to say we didnt have that great od Christmas wither with our 2 year old son.
Tere
Louisville,#5Consumer Comment
Sun, January 18, 2004
I'm sorry that you had problems with this company. I searched on them and found that there are a few people who have reported problems.
First of all - you should have never sent back the papers until the money was back into your account. Yes they should have never taken your money, but even tho they said the card would be there soon enough for you to buy Christmas presents you should NEVER count your chickens before they are hatched. Meaning in this case you should have either waited until after Christmas to secure the credit card, or realized to begin with that your card might not arrive in time for you to celebrate Christmas on December 25th. You never said that the company refused to give you the credit card, just that it wasn't there on time. Maybe there was problems with the application - I don't know. And as far as getting your money back from them, these things take time, ESPECIALLY when a company is refunding money.
I'm sorry your Christmas was ruined but let's face it - it's not ALL the credit card company's fault. From what you say it appears that you have 3 children under the age of 3. You gave the company permission to take $279 out of your DAUGHTERS account. That $279 could have made a great Christmas for 3 children, especially children so young. The fact that your Christmas was sad - I see it as your fault to do this so closely to Christmas if that money was the money you had set aside for Christmas presents.