- Report: #1380858
Complaint Review: IC*freeshipping.com - California
Reported By:
leslie -
ventura, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
IC*freeshipping.com
California, USA
Phone:
8052041800
Web:
IC*freeshipping.com
Categories:
Business Rating:
(0)
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IC*freeshipping.com unauthorized billing of credit card.....$12.97 California
on june 16.2017...IC*freeshippin.com, UNAUTHORIZED charged my visa card in the amount of $12.97, I never order products or service from this company....
1 Updates & Rebuttals
FreeShipping.com Customer Care
Rocky Hill,Connecticut,
USA
RE: FreeShipping.com
#2UPDATE Employee
Mon, June 26, 2017
Hi Leslie,
It looks like you signed up with us after a purchase on June 08, 2017. You were offered a 7-day free trial and up to $15 back at sign up. The $12.97 charge you're seeing is our monthly fee members pay to access our online savings benefits. Since you did not cancel during your trial period, your membership continued at this monthly rate.
You may log into your account at any time and cancel your membership by accessing the "help" tab, then selecting the option to cancel and finalizing your request. You may also cancel by contacting [email protected] with your full name, email address and zip code. If you have any other questions, feel free to reach out to customer service at any time. Thank you!
Sincerely,
The FreeShipping.com Team
