- Report: #1340945
Complaint Review: Iberian Airlines - Internet
Reported By:
Ramin Milani -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Iberian Airlines
Internet, USA
Phone:
1-800-772-4642
Web:
www.iberia.com/us/
Categories:
Business Rating:
(0)
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Iberian Airlines, Skyways travel , Adil and Tariq Lost my luggage and got me stranded in a foriegn country Houston, Texas Internet
I bought a ticket from Houston to Tangiers from skyways travel that told me it was safe to check in my luggage and will not get lost. So upon arriving at Tangiers via Iberian Airlines, they lost all my belongings and leaving me stranded. Despite contacting both him and airlines, via email or phone, Skyways (Adil and Tariq the owner) said that he can't do anything about it nor can he even help me get back. That he will charge me and arm and leg, that I should contact Iberian Airlines. I contacted them and gave all the information and this was last July 31st 2016. They never compensated me despite empty promises which on weekly bases, I have been calling them, and they confirm that everything is ok and that they will compensate me, but again, they say please send us the information again and again. For the past 5 months they have been doing the same thing over and over. I send them info and requested things, I call, they confirm that they got all I need is to wait for another 3 weeks to get my money deposited from Spain, Madrid and same scenario repeats again after 3 weeks. The Iberian Airline is a big scam cheating costumers and not just me, but on that day, 80% of passengers lost their luggage and they told me about their previous experience with Iberian Airlines that it was the same. I met people who also lost their luggage from past months coming to airport for their lost luggage on daily basis without result. We must stop their business in United States and inform all the world not to do any business with Iberian Airlines.
1 Updates & Rebuttals
Iberian Airline just scamed me last minute
#2Author of original report
Tue, December 13, 2016
Ever since I lost my luggage, I followed their guidelines and submitted everything immediately so they kept giving me fake promises that my lost luggage was going to be compensated and delayed it, then ask me to resubmit the same over and over with confirmation that they received it and go to go. So it took them 6 months till they said that based on Montreal convention the time has finished and I can't get what they promised. For 6 months they delayed me manipulating the time. I am not alone.
