- Report: #1495717
Complaint Review: I Move Auto / Carlos Sepulveda - FL Wilmington
Reported By:
William A. -
Boca Raton, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
I Move Auto / Carlos Sepulveda
1000 N. West St. Suite 1200 FL, 19801 Wilmington, United States
Phone:
302-268-9083
Web:
www.imoveauto.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
I Move Auto / Carlos Sepulveda They committed fraud on a national level to over 2,500 consumers!!! FL Wilmington
Every day one auto transport broker called I MOVE AUTO ripoffs a consumer by doing the following:
1) when they receive a quote request they post the vehicle on a national dispatch board pretending to have authorization to move the consumers vehicle (they do this without written authorization).
2) they post the load immediately in an effort to find the first truck able to move the car (before any other reputable auto transporter makes the sale).
3) the unsuspecting consumers gets a call from I MOVE AUTO claiming they actuallly have a truck (they act like a carrier when in fact they are not a carrier - violating the Federal Motor Carrier Safety Administration rules.
4) they do not try to find the lowest price possible - they try to find the first truck - any truck - even F rated carriers that have a history of damaging vehicles, trucks that are always late and.... the worst.... trucks that do not carry the correct amount of cargo insurance.
5) A poorly rated carrier hired by I MOVE AUTO will pull scams on customers including the following:
1) add fees that were not expected and then they hold the car hostage until the extra fees are paid.
2) they do not provide a proper bill of lading (a receipt) when they pickup the vehicle. If they forget to put the mileage on the bill of lading and they over book their truck... they hire idiots to drive the cars that should be transported. The consumer has no leg to stand on at the time of delivery. Why? Because the carrier will not let you get in and check your mileage because they demand payment before the vehicle is taken off the truck. Total Scam.
IT IS FOR THESE REASONS AND MANY MANY MORE THAT THIS COMPANY HAS AN F RATING WITH THE BETTER BUSINESS BUREAU. YOU HAVE BEEN WARNED.
