- Report: #1434095
Complaint Review: Hyundai motor finance - Plano Texas
Reported By:
Art -
hollis, New Hampshire, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hyundai motor finance
6100 W.Plano parkway Plano, 75094 Texas, United States
Phone:
9725903962
Web:
N/A
Categories:
Business Rating:
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Hyundai motor finance charged for excessive wear & tear when there was none,then continued to deduct payment under old lease, then added disposition fee Plano Texas
returned a leased hyundai on 12/31/2017 to Kia dealership who accepted car w/o complaints( & paid last 2 payments on lease as agreed).
HMF found an 'inspection' compaNY WHO FOUND EXCESSIVE WEAR& TEAR & sent vague pictures with a statement for $800. I responded within the their time period & asked to see the car. I made f/u call while they took off $ 250 they wouldn't tell me location of the car as thier letter had said. Conveniently they hadn't received my letter (which i then read over the phone). Afte3r that i found the erroneous payment subtracted from my bank account. that prompted a second letter from me asking in addtion to the refund for a complete itemization of whAT HAPPENED
to the car between the time i returned it & the 'inspection' & for a waiver of all charges related to it. Response-a bill and the $400 disposition fee. I called again. Conveniently that hasn't beem received either- even though it was signed & received. During this call they did me a 'favor' to extend the payment deadline(never mentioned before) threatening to get a collection agnecy & ruin my credit ( and did not manage to return my refund. Now i have to waste more time talking witha lawyer! Has anyone else been through anything like this?
1 Updates & Rebuttals
Perry Mason
United StatesIt's a FLEASE!
#2Consumer Comment
Tue, March 13, 2018
This is EXACTLY why you should never, ever get into a CAR FLEASE! This is EXACTLY why the dealers push a CAR FLEASE! When you got into this horrendous deal, you agreed to pay whatever amount they wanted to defraud you of under the excuse of "excess wear and tear"!
That clause is a MAJOR profit center in a CAR FLEASE. They will tell you the wear is excessive but no repairs will be made. The car will go straight to the auction or the used car lot WITHOUT anything being fixed. Never, ever again get into any CAR FLEASE!
