- Report: #831160
Complaint Review: HWA - Lincolnshire Illinois
Reported By:
Ilan -
Austin, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HWA
Lincolnshire, 60069 Illinois, United States of America
Phone:
888-492-7359
Web:
www.hwahomewarranty.com
Categories:
Business Rating:
(0)
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HWA Home Warranty of America First time I used oven it broke. HWA refused to cover repair claiming it does not fall under normal wear and tear. Lincolnshire, Illinois
First time I used my oven it quit in the middle of cooking. I only noticed that it quit because I heard a pop and noticed the display went blank. I submitted the claim but was denied on the grounds that it was not normal wear & tear. I was told to send the inspection report. I left a phone message with my rep Juana asking for the correct email address to send the report. That call was never returned. When I finally did reach Juana I emailed the report. I was told it was reviewed by management and it was rejected again for the same reason.
