- Report: #210751
Complaint Review: Hughesnet - Nationwide
-
Author Confirmed
Why?
Hughesnet
hughesnet.com Nationwide, U.S.A.
Phone:
866-347-3291
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hughesnet False promises Indianapolis Nationwide
They got me! I believed I'd have faster internet and no need for a phoneline. The speed is the same as dial-up.
The biggest problem is my internet connection is not consistent...it is constantly down. I have had a service technician at my house 4 times in the past 9 weeks, and spend countless hours on the telephone with the help(less) desk.
I signed a one-year contract and they will not release me from the contract (they will if I pay a $400 penalty). I have not had internet access for over 8 weeks. Correction: When I do have internet access it lasts for approx 5-7 minutes, then nothing for 8-24 hours.
The last conversation I had with Hughesnet they encouraged me to wait until my contract expires (December), sell the hardware on Ebay, and switch to cable...NICE!
Sallyanne
Indianapolis, Indiana
U.S.A.
The biggest problem is my internet connection is not consistent...it is constantly down. I have had a service technician at my house 4 times in the past 9 weeks, and spend countless hours on the telephone with the help(less) desk.
I signed a one-year contract and they will not release me from the contract (they will if I pay a $400 penalty). I have not had internet access for over 8 weeks. Correction: When I do have internet access it lasts for approx 5-7 minutes, then nothing for 8-24 hours.
The last conversation I had with Hughesnet they encouraged me to wait until my contract expires (December), sell the hardware on Ebay, and switch to cable...NICE!
Sallyanne
Indianapolis, Indiana
U.S.A.
