- Report: #205150
Complaint Review: Hughes Net (Direcway) - Germantown Maryland
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Author Confirmed
Why?
Hughes Net (Direcway)
11717 Exploration Ln Germantown, 20876 Maryland, U.S.A.
Phone:
866-259-9445
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Hughes Net (Direcway) ripoff Germantown Maryland
Purchased HughesNet hardware and service over three months ago. Has worked aprox. three weeks since. Have called fifty plus times, written letters, and sent emails. Spent ten plus hours on hold. No assistance in resolving my service issues whatsoever.Requested refund and was told no, instead they would charge me a $300 early termination charge. I was told I needed to make a better effort at resolving the problem before cancelling. I was told if I didn't pay it they would send it to collections and my credit would be impacted.
I have disputed the charges with my cc company and written the BBB and FTC. Currently unresolved. Far and away the worst most deceiving company I have ever dealt with or even heard of. I strongly advise against contracting with this company.
Heath
North Port, Florida
U.S.A.
I have disputed the charges with my cc company and written the BBB and FTC. Currently unresolved. Far and away the worst most deceiving company I have ever dealt with or even heard of. I strongly advise against contracting with this company.
Heath
North Port, Florida
U.S.A.
1 Updates & Rebuttals
RMA
Germantown,Maryland,
U.S.A.
We would like to resolve your complaint
#2UPDATE Employee
Thu, September 07, 2006
We would like to resolve your complaint/issue individually. Please give us a way that we can contact you so that we may address your concerns. [email protected] Thank you.
