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  • Report:  #1223207

Complaint Review: HugeDomains.com - Denver Colorado

Reported By:
HRM - Louisville, Kentucky, USA
Submitted:
Updated:

HugeDomains.com
2635 Walnut St. Denver, 80205 Colorado, USA
Phone:
303.893.0552
Web:
HugeDomains.com
Categories:
Tell us has your experience with this business or person been good? What's this?

There are several reports on this site and others. I am afraid that my words will appear a nearly exact copy for what has already been written. However, I will relay my own personal interactions with Huge Domains. I originally created a .com domain name through Go Daddy almost ten years ago. I have run a business under that name locally and online, selling goods and services. Through years of medical issues and hospitalizations, I lost the domain listing. This year, I decided to make an official reboot and have a go at my business creation with all the LLC, Trademark, Copyight bells and whistles.

It gets expensive and confusing. I contacted the current holder of the domain and made an agreement to have the domain transferred back to me! Neither of us understood much but we relied on information that we were given during several phone calls and emails with representatives of Go Daddy about how the transfer process should work. The then current holder of my domain followed through within a week. Three weeks after that the domain expired but the transfer did not show as completed. I called. We tried again. And again. Go Daddy has no record of what took place for a month in their computer system...I was told to purchase a back order for $60. I was told to pay the current holders fees to process selling the site to me for $90. I was told many contradictory statements. But Go Daddy did manage to process a fee for me to join in on a private auction of the domain that I found out about by accident. And when I was out bid without a bidding battle, they processed a $90+ fee for me to retry another transfer. But guess what? Go Daddy had purchased the domain during that private auction and resold it to someone else while they were "helping" me with the transfer.

A representative initially told me that Go Daddy would buy that domain back on my behalf since I had a pending transaction with them for it. That was until they saw the resell price from HugeDomains....$2095.  I explained this to Huge Domains. I was given a discount initially of 15%. Beyond feeling the burn of all the errors and miscommunications that had led me there I also knew that price was way beyond my means. I researched and offered a price above simillary negotiated deals that they had made in the past. Huge Domains' response was to increase the buy price, limit my decision making time, and access to the decision makers. Seems that both bosses have decided to have meetings and vacations at the same time....whenever I called.

Maybe what has happened has all been legal, a matter of confused communications. Maybe not. I can say that it is a nasty feeling to have your own creation be batted around for profit in a monetary realm beyond your means, to have a strong gut feeling that your own ignorance of technology is being taken advantage of....essentially that you are being made the victim of a shell game con. FAIR and HONEST businesses run trade by a truth, whole truth and nothing but policy. There's plenty of money to be made without extortionist fees. How unfortunate that some businesses are allowed to prosper from and hide behind rules and laws that are not made clear or balanced. I feel this has happened to me and see similarities in the other postings of complaint.

For now....I have been given the option to wait. Go Daddy has stated that they will look into any confusion their workers could have contributed to the transfer process but that there workers are "well trained." I won't mention the derogatory statements the supervisor made regarding my intelligence. Huge Domains co-founders are set to return in 5-10 business days. My requests have been put "in que for review."  They want to look over the legal implications before countering my counter offer of their counter offers. I think I will keep busy searching and reporting ways to prevent and correct the practices that have led to my dealings with Go Daddy and Huge Domains. Who knows? This could be my first blog article on the .net site by the same name that I created and purchased for $12.



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