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  • Report:  #1523902

Complaint Review: Huffines Chrysler Jeep Dodge Ram Lewisville - Lewisville Texas

Reported By:
Ricky - Carrollton, United States
Submitted:
Updated:

Huffines Chrysler Jeep Dodge Ram Lewisville
1024 South Stemmons Freeway Lewisville, 75067 Texas, United States
Phone:
972-316-4023
Web:
https://www.huffineschryslerjeepdodgeramlewisville.com/
Tell us has your experience with this business or person been good? What's this?

Engine light on, DEF system code, Huffines replaced the entire system on second visit. Still pull DEF code with engine light on RAM3500 with 10,000 miles. Now dealership claims sand in fuel and wants $27,000.00 to replace the entire fuel system. I declined that so they ended the warranty on our new truck. I took it to a fuel injection specialist which finds no sand in the system. We have 61 Ram trucks, 93 total trucks in our fleet. No sand in any truck. Our oldest truck is a 2013.



2 Updates & Rebuttals

Ricky

Carrollton,
United States
Huffines has repaired our truck at no charge.

#2Author of original report

Fri, February 03, 2023

Our new truck, Ram 2500 Tradesman had fuel system issues. After what must have been a misunderstanding/miscommunication between myself and the service writer our Salesman Brian Eriksen and a manager Dan Franklin saw to it that the truck was restored to like new condition at no charge and our warranty is intact.


RamLemonOwner

Carrollton,
Texas,
USA
Huffines Scheduled Repairs At No Charge

#3Author of original report

Thu, January 19, 2023

DanFranklin with Huffines has scheduled repairs for our truck Monday 01/23/2023. I will update after the repairs are done.

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