Jdalke3
Mesa,#2Consumer Comment
Wed, November 26, 2008
I just received the same notification in the mail. It did not reference any credit card account that I had. After checking every bill and individual card that my husband and I had, I researched the company and found a phone number. oddly enough the notice did not provide that either. I gave this woman my husbands phone number, my home number, his father's home number and cell phone number as they have the same name and they could not find ANY reference to an account with their company. I asked her what card this was and she couldn't tell me anything. She continually asked for my husbands SSN and when I refused to give it to her she got upset. I asked to speak to someone who understood their website better. I could not believe that any reputable company could not pull up and account using all the information that was in their system! I know my company can pull up information using multiple fields even if they are not the easiest fields. This is most definitely a scam, this woman got hostile when I threatened to report her to the state and government for scamming people. She couldn't fathom that someone would be stealing identities. DONT GIVE THIS COMPANY ANY INFORMATION! YOU MAY LOOSE YOUR ELECTRONIC LIFE!!! Not to mention I could not speak to a state side representative, everyone was located in India or something.
Shadotrak
LAS VEGAS,#3Consumer Suggestion
Sun, June 22, 2008
YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK
Shadotrak
LAS VEGAS,#4Consumer Suggestion
Sun, June 22, 2008
YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK
Shadotrak
LAS VEGAS,#5Consumer Suggestion
Sun, June 22, 2008
YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK
Paul
Beaverton,#6UPDATE EX-employee responds
Sun, March 16, 2008
That customer service rep could not possibly know all of the credit accounts that HSBC services. If you are making payments on anything, catalog, TV promotion, Internet, etc it could be serviced by HSBC. When I worked for the Bank the easiest way for us to search for an account was with the SSN. You probably should call them and ask for the phone # for retail services, this division handles all of their store acounts.