;
  • Report:  #315651

Complaint Review: HSBC Bank Nevada - Wood Dale Illinois

Reported By:
- Minneapolis, Minnesota,
Submitted:
Updated:

HSBC Bank Nevada
P.O. Box 280 Wood Dale, 60191 Illinois, U.S.A.
Phone:
800-365 3804
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Since I did not know why they would be sending me a letter, I questioned them. They actually had my name spelled wrong. They also had an apartment number on the address (I live in a home). They claimed they could not find my name or address, nor did they have my phone number "in their files." They then asked for my social security number. I refused to give it to them.

When I questioned as to how they got my "name" they said they respresent various credit cards and/or agencies. They told me which ones they have. I do not have any of those. That is when they asked for my social security number so they could see why I am on their "list."

I smell scam.

Renee

Minneapolis, Minnesota

U.S.A.



5 Updates & Rebuttals

Jdalke3

Mesa,
Arizona,
U.S.A.
This is a scam

#2Consumer Comment

Wed, November 26, 2008

I just received the same notification in the mail. It did not reference any credit card account that I had. After checking every bill and individual card that my husband and I had, I researched the company and found a phone number. oddly enough the notice did not provide that either. I gave this woman my husbands phone number, my home number, his father's home number and cell phone number as they have the same name and they could not find ANY reference to an account with their company. I asked her what card this was and she couldn't tell me anything. She continually asked for my husbands SSN and when I refused to give it to her she got upset. I asked to speak to someone who understood their website better. I could not believe that any reputable company could not pull up and account using all the information that was in their system! I know my company can pull up information using multiple fields even if they are not the easiest fields. This is most definitely a scam, this woman got hostile when I threatened to report her to the state and government for scamming people. She couldn't fathom that someone would be stealing identities. DONT GIVE THIS COMPANY ANY INFORMATION! YOU MAY LOOSE YOUR ELECTRONIC LIFE!!! Not to mention I could not speak to a state side representative, everyone was located in India or something.


Shadotrak

LAS VEGAS,
Nevada,
U.S.A.
LINES IN THEIR RESPONSE AND PRESSING FOR SOCIAL SECURITY INDICATES ( SCAM)

#3Consumer Suggestion

Sun, June 22, 2008

YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK


Shadotrak

LAS VEGAS,
Nevada,
U.S.A.
LINES IN THEIR RESPONSE AND PRESSING FOR SOCIAL SECURITY INDICATES ( SCAM)

#4Consumer Suggestion

Sun, June 22, 2008

YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK


Shadotrak

LAS VEGAS,
Nevada,
U.S.A.
LINES IN THEIR RESPONSE AND PRESSING FOR SOCIAL SECURITY INDICATES ( SCAM)

#5Consumer Suggestion

Sun, June 22, 2008

YOU ARE RIGHT, DO NOT GIVE OUT ANY PERSONAL INFORMATION. IF THEY DON'T HAVE IT THEY CAN'T USE IT. IT IS THEIR RESPONSIBILITY TO SECURE THE INFORMATION, IF AN ACCOUNT HAS BEEN OPENED. WORD FROM INSIDERS IS THAT SCAMS ARE SET EVERYDAY IN THE PROCESSING CENTERS. FROM LYING TO UNAUTHORIZED ATTEMPTS TO GET AMOUNTS FROM BANK ACCOUNTS, EVEN IF THE ACCOUNT DOES NOT BELONG TO THE CARDHOLDER. MANY ACCOUNTS AT: HOUSEHOLDWATCH SHADOTRAK


Paul

Beaverton,
Oregon,
U.S.A.
probably not a scam

#6UPDATE EX-employee responds

Sun, March 16, 2008

That customer service rep could not possibly know all of the credit accounts that HSBC services. If you are making payments on anything, catalog, TV promotion, Internet, etc it could be serviced by HSBC. When I worked for the Bank the easiest way for us to search for an account was with the SSN. You probably should call them and ask for the phone # for retail services, this division handles all of their store acounts.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//