- Report: #233799
Complaint Review: HSBC Bank Nevada N.A. Orchard Bank HSBC Card Services - Salinas California
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Author Confirmed
Why?
HSBC Bank Nevada N.A. Orchard Bank HSBC Card Services
P.O. Box 80084 Salinas, 93912-0084 California, U.S.A.
Phone:
503-293-4037
Web:
N/A
Categories:
Business Rating:
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HSBC Bank Nevada, N.A., Orchard Bank, HSBC Card Services ripoff fraudulent charges to UKRAINE fraudulent billing Salinas California
Oct.06 HSBC Card Services charged 91.80 transaction to www.GLOBAL-SMOKING. NE (In the UKRAINE)to my acct...Over limit fee of 30.00
I Sent a letter of dispute and charge was removed in Nov. I waited over a month before I again used the card to make sure things were ok.
In Dec. "partial" charges were again put on my acct. with another 30.00 over limit fee.
In Jan. I sent 2nd. letter of dispute and received bill with remainder of charges assessed... plus 30.00 over limit fee...
I have requested transaction record and delivery confirmation from co. and or merchant... have not received either. I cant even find out what kind of smoking transaction it was.
While waiting on info ( they were supposed to call me back) I got a late fee charge. 30.00...
I called again today and spoke to Sheryl, and Carmen, who said I should again fax a third letter of dispute. I also asked about a SHEA class action lit. settlement award of $0.05 that was on my statement, and neither could tell me what this is for.
I have also filed a complaint with the Fla. attorney generals office but have not received a reply as yet. Not sure I will...
I have cut up this card and want to pay them off asap but I refuse to accept all these charges, and have told them so... meanwhile the fees keep piling up. If you have any suggestions please advise
Deborah
Tallahassee, Florida
U.S.A.
I Sent a letter of dispute and charge was removed in Nov. I waited over a month before I again used the card to make sure things were ok.
In Dec. "partial" charges were again put on my acct. with another 30.00 over limit fee.
In Jan. I sent 2nd. letter of dispute and received bill with remainder of charges assessed... plus 30.00 over limit fee...
I have requested transaction record and delivery confirmation from co. and or merchant... have not received either. I cant even find out what kind of smoking transaction it was.
While waiting on info ( they were supposed to call me back) I got a late fee charge. 30.00...
I called again today and spoke to Sheryl, and Carmen, who said I should again fax a third letter of dispute. I also asked about a SHEA class action lit. settlement award of $0.05 that was on my statement, and neither could tell me what this is for.
I have also filed a complaint with the Fla. attorney generals office but have not received a reply as yet. Not sure I will...
I have cut up this card and want to pay them off asap but I refuse to accept all these charges, and have told them so... meanwhile the fees keep piling up. If you have any suggestions please advise
Deborah
Tallahassee, Florida
U.S.A.
