Complaint Review: HQPLR STORE - Nationwide

I am submitting this info so that people can see how it is difficult to deal with paypal when it comes to refunds.

Here is the entire history of an ongoing relationship with an affiliate in order to solve an issue.

Paypal did recover funds that were paid in a certain frame of time, but they did not want to go back to the beginning of the transactions. I told paypal staff that this was the same product, which came with installation and that I wanted give the affiliate enough time to solve the issue.

Paypal investigated and they know this is the same product, so this is Paypal`s reply. They will not help me recover the total amount, so please beware folks. If you want a refund through Paypal, you will have to work fast.

RE: Disputes (ID: C124-L001-T13024-S111-W00L0M0) (KMM151554301V87282L0KM) :ppNA?



RE: Disputes (ID: C124-L001-T13024-S111-W00L0M0) (KMM151554301V87282L0KM) :ppNA

Actions 

[email protected] ([email protected]) Ajouter aux contacts 2015-03-01 À : michel blais 

Dear michel blais,

Thank you for taking the time to contact us with your concerns. I am happy to assist you further.

PayPal Purchase Protection only applies to PayPal payments for certain tangible, physical goods that can be shipped. We are unable to grant you a refund because your payment was for one of the following items:

Intangible items, including Digital Goods

Services

Real estate, including residential property

Businesses

Vehicles, including motor vehicles, motorcycles, caravans, aircraft and boats

Deposits made for vehicles or other items

Custom made items

Travel tickets, including airline flight tickets

Items prohibited by the PayPal Acceptable Use Policy

Items which you collect in person, or arrange to be collected on your behalf

Items that violate eBay’s Prohibited or Restricted Items Policy

Industrial machinery used in manufacturing

Items equivalent to cash, including prepaid or gift cards

PayPal Direct Payments

Virtual Terminal Payments

Personal Payments

Splitting a payment into multiple payments to pay for one item

You may also try to recover your funds outside of PayPal using other methods.

For example, you may want to consider filing a report with your local police department or filing a complaint with the Internet Crime Complaint Center (IC3).

IC3 is a partnership between the Federal Bureau of Investigation, Bureau of Justice Assistance and the National White Collar Crime Center. They review and evaluate complaints and refer the information to the appropriate local, state, or federal agency.

 

Please let me know if you need further assistance.

Sincerely,

Jason

Protection Services Department

PayPal, an eBay Company

Copyright © 1999-2015 PayPal. All rights reserved.

[Receipt] HQplrStore.com Membership With 30 day Trial Purchase

Actions 

JVZoo.com Ajouter aux contacts 2014-11-19 À : (((redacted)))

 

Your subscription has been renewed.

 

For support contact: [email protected] or http://hqplrstore.com/helpdesk/

 

Your Login Email: (((redacted)))

Please use your existing JVZoo password

 

Use the above information to access your

purchase at: http://customer.jvzoo.com/

 

Purchase Details:

-----------------

Product: HQplrStore.com Membership  With 30 day Trial

Price: $$27.00

Payment Id: AP-10N52491DA471304N

-----------------

 

Did you know you can earn commissions by telling others about this product

or any other product in our marketplace? http://www.jvzoo.com

 

You will also receive an email receipt from PayPal.

[TICKET #12122]: you do not reply?



[TICKET #12122]: you do not reply

Actions 

michel blais 2014-11-24 À : [email protected] 

what details are you talking about?

stop sending me that link, it only brings back to the video for purchasing what I already bought

Actions 

HQPLRStore Ajouter aux contacts 2014-11-24 À : (((Redacted))) 

Hey Michael,

Thank you for purchasing from HQplrstore.com !

We are very sorry for the inconvenience caused to you.

We have'nt received any ticket from you regarding the Installation.

You have to provide us with the details to install the product.

After login, please visit this link :- http://hqplrstore.com/dfy-businesses/dashboard/hq-services

As per our records, you have purchased the following products from us :-

1. HQplrstore Membership ($1) in this you receive "Facebook Business in a Box" our first launched product for free. After that in the next month $27 is deducted and you receive a new product whenever launched.

2. Instagram Business in a Box PLR (Front end)

3. Instagram Business in a Box - Upsell

4. Instagram Business in a Box - Upsell 2 ( in this you receive 4 more ie, FB Remarketing Biz, Local Marketing Biz, Video Marketing Biz, FB Ads Biz).

5. DFY Installation - for which product you need this??? , please provide us with the details.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 12122

Department: General Support

Type: Issue

Status: Open

Priority: Normal

Helpdesk: http://hqplrstore.kayako.com

Regarding your installation service?



Regarding your installation service

Actions 

Amit Pareek ([email protected]) Ajouter aux contacts 2014-11-25 Documents À : (((Redacted))) Affichage dynamique Outlook.com1 pièce jointe (15,3 Ko)QUERY, michelblais.docx 

Télécharger en tant que zipAjouter dans OneDrive Hi,

This is to hereby inform you that we are regularly sending emails to you but it seems that either they are not getting delivered or may be getting delivered in spam.

So, please check your spam/junk folder.

As you stated,

"I have purchased installation and you keep making me run in circles with your replies, if you do not help help me, I will open fraud tickets on WARRIOR forum and many other sites as well as the better business bureau."

Our Support team tries their best to provide best services but sometimes such things happens due to delivery issues and I apologize for the inconvenience caused to you!

And for your reference I have also attached the tickets that you have raised at our support.

Now, I request you to please fill up the form on the below mentioned link and send it to us so we could solve your issues.

http://hqplrstore.com/dfy-businesses/biz-in-a-box-installation

To Your Success,

Dr. Amit Pareek

[TICKET #12122]: you do not reply?



[TICKET #12122]: you do not reply

Actions 

HQPLRStore Ajouter aux contacts 2014-11-25 À :(((Redacted))) Hey Michel,

We need this:-

Link:- http://hqplrstore.com/dfy-businesses/biz-in-a-box-installation

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 12122

Department: General Support

Type: Issue

Status: Open

Priority: Normal

Helpdesk: http://hqplrstore.kayako.com

Michel Blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 13136

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/13136

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-01 À : [email protected] 

Simply put upcomingwealth instead of adding instagram to it. The rest is perfect

Actions 

HQPLRStore Ajouter aux contacts 2014-12-01 Photos À : (((Redacted))) Affichage dynamique Outlook.com2 pièces jointes (total 2,3 Mo) 

Afficher le diaporama (2)Télécharger tout en tant que zipAjouter tout dans OneDrive Please confirm if you want your product name in This Way. choose 1 or 2?

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

HQPLRStore Ajouter aux contacts 2014-12-04 À : (((Redacted))) Your installation is doing great. We are still working on it. Very soon it will be done

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-05 À : [email protected] 

Ok I will do that tomorrow

Actions 

HQPLRStore Ajouter aux contacts 2014-12-05 À : (((Redacted))) 

the installation already uploaded but, Please contact your hosting company about it, we can't see anything: http://www.upcomingwealth.com/Instagram/ That problem can only be solved from the hosting company

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-13 À : [email protected] 

Hello,

Thank you for contacting HostGator.

It appears that there were too many internal links in the public_html directory, I was able to get this issue resolved but I am getting a 404 error when I try to loadhttp://www.upcomingwealth.com/Instagram/ as I am not seeing any content for that url on the server.

If you have any other questions or concerns please feel free to contact us at your convenience by responding to this ticket, calling 1-866-964-2867, or using our live chat athttps://chat.hostgator.com/ Thank you for choosing HostGator!

Best Regards,

Justin A.

Jr Systems Administrator ll

HostGator.com LLC

http://support.hostgator.com

Actions 

michel blais 2014-12-08 À : [email protected] 

I tried to join your facebook but it said pending

Actions 

HQPLRStore Ajouter aux contacts 2014-12-08 À : (((Redacted))) 

ok, Please let us know...

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com



[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-16 À : [email protected] 

Here is the new FTP login details for upcomingcash.com.

FTP User: hqstore@FTP Pass: upcoming

Please note that this user is restricted to the directory Actions 

HQPLRStore Ajouter aux contacts 2014-12-15 À : (((REdacted))) 

ok please give me access to your hosting

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com



[TICKET #13136]: installation?



[TICKET #13136]: installation

michel blais 2014-12-26 I do not know what you are talking about, why can you not be clear, you must understand that some of us have zero experience Actions 

HQPLRStore Ajouter aux contacts 2014-12-26 À : (((Redacted)))

Payment URLs to place on buy buttons: This is exactly what we need from you:

https://s3.amazonaws.com/HQplrStore.Com/Stuff/PayPal-Button/PayPalButton.html

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

michel blais 2014-12-26 fot the price we pay, your organisation sucks Actions 

HQPLRStore Ajouter aux contacts 2014-12-26 À : (((Redacted)))

http://hqplrstore.com/dfy-businesses/training/killer-funnel-setup/video-5

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #14392]: Nothing works?



[TICKET #14392]: Nothing works

Actions 

HQPLRStore Ajouter aux contacts 2014-12-26 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 14392

   Subject: Nothing works

   Department: General Support

   Type: Issue

   Status: Open

   Priority: Urgent

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/14392

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com

RE: Your membership login info for HQplrStore.com?



RE: Your membership login info for HQplrStore.com

Actions 

Dr. Amit Pareek Ajouter aux contacts 2014-12-26 À : (((Redacted))) 

Dear michel,

 

Our records show that you recently asked to reset the password for your account.

 

Your current information is:

Username: ura

Membership: Instagram Marketing Made Easy Upsell2

 

As a security measure all passwords are encrypted in our database and cannot be retrieved. However, you can easily reset it.

 

To reset your password visit the following URL, otherwise just ignore this email and your membership info will remain the same.

 

http://hqplrstore.com/dfy-businesses/wp-login.php?action=rp&key=pEiZQTp6ZsZRRv9uzj8h&login=urantiam

 

Thanks again!

 

Dr. Amit Pareek

 

[TICKET #14392]: Nothing works?



[TICKET #14392]: Nothing works

Actions 

HQPLRStore Ajouter aux contacts 2014-12-27 À : (((Redacted))) Hey Michel,

Thank you for purchasing from HQplrstore.com !

We are very sorry for the inconvenience caused to you.

As per the records you have purchased :-

1. Instagram Biz in a Box Monster PLR - Front end

2. Instagram Marketing Biz in a Box - Upsell

3. Instagram Marketing Business in a Box - Upsell 2 (in this you received 4 more products ie, FB Re-marketing, Local Marketing, Video Marketing, FB Ads Marketing)

4. HQplrStore.com Membership With 30 day Trial ($1), in this you receive "Facebook Business in a Box" our first launched product for free. After that in the next month $27 deducted and you received a new monthly launched product (Nov) as "CPA Marketing" , in the next month again $27 deducted (Dec) and you received "List Building".

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 14392

Department: General Support

Type: Issue

Status: Open

Priority: Urgent

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-27 À : [email protected] 

Ok I watched the paypal video and I could not even access what you show in the video, so I needed to upgrade to a business account to have access to products and services because the button did not even displayed in the normal account.

These are details you must teach, it will save so much time to customers like us who are not tech savvy .

Now the video click on (advanced features settings) and it is not clear what info we have to place in each field, like for instance

button name , you write (product name here) well what is the name of the product, I do not even know what I purchased.

it is the same with every other field

I need info

Actions 

HQPLRStore Ajouter aux contacts 2014-12-27 À : (((Redacted)))

Hey Michel,

When someone buys from you they have to click on some URL or link. This is what we want from you.

Go to your paypal account and do the same....................> https://s3.amazonaws.com/HQplrStore.Com/Stuff/PayPal-Button/PayPalButton.html

Give us the URLs for the Front and Upsell.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #13136]: installation?



[TICKET #13136]: installation

Actions 

michel blais 2014-12-29 À : [email protected] 

your 1000 dollar video is not clear

as soon as the guy goes to button, he write product name, what is the name of my product, what do I write in there?

what is the link to your youtube video it would save me lots of trouble because every time I make a move here and click on what you send me, it only brings me to a page which says (members only)

Then I have to back to Jvzoo and log in from there, then I have to find your product in my (purchases)

I am working on website creation, I cannot keep spending time on this without any success

Actions 

HQPLRStore Ajouter aux contacts 2014-12-29 À :(((REdacted)))

We have done our best to make it as Easy as possible. We have created an $1,000 cost Video Training for you at http://hqplrstore.com/dfy-businesses/training/killer-funnel-setup We advice you to take a look at YouTube for Updateds on how to install PayPayl buttons

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 13136

Department: General Support

Type: Task

Status: Closed

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[#RKL-670-60123]: HQPLRSTORE do reply?



[#RKL-670-60123]: HQPLRSTORE do reply

Actions 

JVZoo.com Ajouter aux contacts 2015-01-14 À : (((REdacted))) michel blais,

This email concerns your recent ticket: HQPLRSTORE do reply (RKL-670-60123)

As part of our commitment to improving your customer support experience, we would like to know how you think we are doing.

You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions.

It should take you no more than a minute to complete (we promise!).

To take the survey, please click on the following link: http://support.jvzoo.com/Tickets/Survey/Index/73471/1wf5tz1fjwvu

Your feedback is very important to us and we really appreciate your time.

Thank you in advance,

JVZoo.com

Support Center: http://support.jvzoo.com

[TICKET #12122]: you do not reply?



[TICKET #12122]: you do not reply

Actions 

HQPLRStore Ajouter aux contacts 2014-11-11 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 12122

   Subject: you do not reply

   Department: General Support

   Type: Issue

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/12122

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com

[Receipt] HQplrStore.com Membership With 30 day Trial Purchase?



[Receipt] HQplrStore.com Membership With 30 day Trial Purchase

Actions 

JVZoo.com Ajouter aux contacts 2014-12-19 À : (((Redacted))) 

 

Your subscription has been renewed.

 

For support contact: [email protected] or http://hqplrstore.com/helpdesk/

 

Your Login Email: michelblais Please use your existing JVZoo password

 

Use the above information to access your

purchase at: http://customer.jvzoo.com/

 

Purchase Details:

-----------------

Product: HQplrStore.com Membership  With 30 day Trial

Price: $$27.00

Payment Id: AP-2E207685R8522281B

-----------------

 

Did you know you can earn commissions by telling others about this product

or any other product in our marketplace? http://www.jvzoo.com

 

You will also receive an email receipt from PayPal.

 

====================================================

DO NOT REPLY TO THIS EMAIL

This is an automated message from JVZ



[Receipt] HQplrStore.com Membership With 30 day Trial Purchase

Actions 

JVZoo.com Ajouter aux contacts 2015-01-19 À : (((Redacted))) 

 

Your subscription has been renewed.

 

For support contact: [email protected] or http://hqplrstore.com/helpdesk/

 

Your Login Email:(((Redacted))) Please use your existing JVZoo password

 

Use the above information to access your

purchase at: http://customer.jvzoo.com/

 

Purchase Details:

-----------------

Product: HQplrStore.com Membership  With 30 day Trial

Price: $$27.00

Payment Id: AP-4V119945NT9319015

-----------------

 

Did you know you can earn commissions by telling others about this product

or any other product in our marketplace? http://www.jvzoo.com

 

You will also receive an email receipt from PayPal.

 

====================================================

DO NOT REPLY TO THIS EMAIL

This is an automated message from JVZoo.com

See http://www.jvzoo.com for more information.

[#15658]: cancel?



[#15658]: cancel

Actions 

HQ PLR Store- Support Ajouter aux contacts 2015-01-19 À : (((Redacted)))michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 15658

   Subject: cancel

   Department: Sales

   Type: Issue

   Status: Open

   Priority: Urgent

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/15658

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com

[#15658]: cancel?



[#15658]: cancel

Actions 

michel blais 2015-01-27 À : [email protected] 

PayPal dispute: Item not received PP-003-686-176-941? PayPal dispute: Item not received PP-003-686-176-941 Actions michel blais   15:44 À : PayPal     your staff told me to contact my bank for all the transactions going back to october 19 2014, october 20 and up, but my bank as just told me they do not go back more than 90 days and that this responsibility is yours

Actions PayPal ([email protected]) Ajouter aux contacts 15:18 À :(((Redacted)))     ----------------------------------------------------------------------

 PayPal dispute: Item not received PP-003-686-176-941

 ----------------------------------------------------------------------

 

 

 Dear michel blais,

 

 You have opened a dispute for the payment you made to Hector Suarez

 Valderrama on Dec 18, 2014 (Transaction 5XD00814WJ4918715) indicating that

 you did not receive the item you purchased.

 

 

 ----------------------------------------------------------------

 Transaction details

 ----------------------------------------------------------------

 

 Seller's Name: Hector Suarez Valderrama

 Seller's Email:(((Redacted)))

 Seller's Transaction ID: 7TX92211DY958672M Actions 

michel blais 2015-01-27 À : [email protected] 

PayPal dispute: Item not received PP-003-686-176-941? PayPal dispute: Item not received PP-003-686-176-941 Actions michel blais   15:44 À : PayPal     your staff told me to contact my bank for all the transactions going back to october 19 2014, october 20 and up, but my bank as just told me they do not go back more than 90 days and that this responsibility is yours

Actions PayPal ([email protected]) Ajouter aux contacts 15:18 À : (((Redacted)))     ----------------------------------------------------------------------

 PayPal dispute: Item not received PP-003-686-176-941

 ----------------------------------------------------------------------

 

 

 Dear michel blais,

 

 You have opened a dispute for the payment you made to Hector Suarez

 Valderrama on Dec 18, 2014 (Transaction 5XD00814WJ4918715) indicating that

 you did not receive the item you purchased.

 

 

 ----------------------------------------------------------------

 Transaction details

 ----------------------------------------------------------------

 

 Seller's Name: Hector Suarez Valderrama

 Seller's Email: [email protected]

 Seller's Transaction ID: 7TX92211DY958672M Actions 

michel blais 2015-01-19 À : [email protected] 

I also want a refund for all the money I gave you guys, since you never made my product work

Actions 

Anna Wilson Ajouter aux contacts 2015-01-19 À : (((Redacted)))

Hey Michel,

Your membership has been Cancelled now.

Ticket Details

Ticket ID: 15658

Department: Sales

Type: Issue

Status: Open

Priority: Urgent

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-27 À : [email protected] 

PayPal dispute: Item not received PP-003-686-176-941

----------------------------------------------------------------------

 

 

Dear michel blais,

 

You have opened a dispute for the payment you made to Hector Suarez

Valderrama on Dec 18, 2014 (Transaction 5XD00814WJ4918715) indicating that

you did not receive the item you purchased.

 

 

----------------------------------------------------------------

Transaction details

----------------------------------------------------------------

 

Seller's Name: Hector Suarez Valderrama

Seller's Email: (((Redacted)))

Seller's Transaction ID: 7TX92211DY958672M

 

Transaction Date: Dec 18, 2014

Transaction Amount: -$27.00 USD

Invoice ID: HQplrStore.com Membership  With 30 day Trial (1418969863)

Your Transaction ID: 5XD00814WJ4918715

Case Number: PP-003-686-176-941

 

Buyer's Transaction ID: 5XD00814WJ4918715

 

Response deadline: 2/16/2015

 

By opening a dispute in the Resolution Center, you will be working directly

with the seller to resolve this issue. We will email you when the seller

posts a response. Most of the time, disputes can be resolved quickly and

amicably in the Resolution Center. You'll be able to review the dispute

details, communicate with the seller, or ask PayPal to decide the outcome

of the case by filing a claim.

 

 

 

----------------------------------------------------------------

Next steps

----------------------------------------------------------------

- Log in to your PayPal account.

- Click the "Resolution Center" tab.

- Review the dispute details.

- Post new messages to the seller.

 

 

----------------------------------------------------------------

Timeframe

----------------------------------------------------------------

 

You can escalate this dispute to a PayPal claim until 2/16/2015. On that

date, we will automatically close the dispute. We encourage you to respond

to the seller as soon as possible.

A closed dispute cannot be reopened or escalated to a PayPal claim.

 

 

To learn more about PayPal's dispute resolution process, log in to your

account and click the "Tutorials" link on the "Resolution Center" tab.

 

Sincerely,

PayPal

 

----------------------------------------------------------------------

Help Centre:

https://www.paypal.com/ca/cgi-bin/helpweb?cmd=_help

Security Centre:

https://www.paypal.com/ca/security

 

 

This email was sent to (((Redacted))) for the ongoing support and

maintenance of your account. To manage your communication preferences,

please visit our Preference Centre:

https://www.paypal.com/ca/cgi-bin/customerprofileweb?cmd=_profile-notify

 

 Please do not reply to this email. We are unable to respond to inquiries

sent to this address. For immediate answers to your questions, visit our

Help Centre by clicking "Help" located on any PayPal page or email.

 

 PayPal is committed to your privacy, learn more about our privacy policy:

https://www.paypal.com/ca/webapps/mpp/ua/privacy-full

 

 

 

Copyright © 2015 PayPal, Inc., 500 King St. W, Toronto, ON M5V 1L9. All

rights reserved.

 

PayPal Email ID  PP901 - 9ad0c3f41eb66

Actions 

HQPLRStore Ajouter aux contacts 2015-01-26 À :(((Redacted)))

michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16399

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16399

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com



[#16400]: Installation?



[#16400]: Installation

Actions 

HQ PLR Store- Support Ajouter aux contacts 2015-01-26 À :(((REdacted)))michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16400

   Subject: Installation

   Department: Sales

   Type: Issue

   Status: Open

   Priority: Emergency

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16400

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com



[#NDR-718-57748]: refund or complete installation?



[#NDR-718-57748]: refund or complete installation

Actions 

michel blais 2015-02-11 À : [email protected] 

Non-receipt dispute - #PP-003-686-533-035 Status Didn't get your item? Usually, the easiest way to figure out what happened is to ask the seller. Describe the problem for them in the form below. You can escalate this dispute to a claim any time between 1/25/2015 22:58 PST and 2/16/2015 15:51 PST.

Messages From Buyer - upcomingwealth 1/27/2015 15:51 PST Your resolution staff told me to contact my bank for purchases that go back a certain amount of days> I contacted my bank and they told me you are supposed to handle this problem as it goes back more than 90 days and that I would have to fill a complaint sheet number 81141 and that will be exhausting. One has to understand that this issue does not really go back that far, as there are recent payments showing a continuous contact and I have saved emails showing that this company is not serious about solving issues. October 19, 2014 was when I paid for the installation, and the relationship was ongoing until about two weeks ago when I told the company I was going to take serious action through Government sites, the better business bureau, the Warrior Forum and all over the d**n world if that is what it takes. I already had problems with companies in the past and I always win in the end, I represented myself to the Supreme Court of Canada, so I am not the type to back down, I will put this company out of business if the problem is not solved From Seller - Hector Suarez Valderrama 1/29/2015 11:11 PST Please can you tell me the exact concern for this transaction? here we are talking about a re-bill from our monthly membership. There is no installation in this service. From Buyer - upcomingwealth 1/29/2015 11:36 PST yes I paid 97 for the installation and the company keeps sending me links to videos that do not help, so I told the company to go directly into paypal account From Seller - Hector Suarez Valderrama 1/30/2015 06:12 PST but this is not a $97 transaction. This is a $27 recurring billing transaction from a monthly service you paid for on Jan 19, 2015 on JVzoo AP-4V119945NT9319015 From Seller - Hector Suarez Valderrama 2/5/2015 04:12 PST Please can you tell us how can we help? From Buyer - upcomingwealth 2/7/2015 12:12 PST please do your home work, I have purchased many things from you and one was a 97 dollar installation of the product. Now I have done everything possible to help this company HQplrStore.com and they simply do not want to solve the problem. I even gave them the password to a new paypal account, so that they could go in my paypal and do the installation, they have replied that they have sent the password to their installation team and yet it has been a week and still nothing is solved I want the installation to work as I paid a lot for this From Seller - Hector Suarez Valderrama 2/10/2015 05:17 PST We surely can't do this task. We demand you to change your PayPal password asap. We do not can risk that on our business. Please watch the videos carefully. That part of the installation is your part. Not our part. It is very risky to get that personal information from you. Sorry. Please try to carefully watch the video again. From Buyer - upcomingwealth 2/10/2015 16:07 PST I am not watching the video and I even contacted paypal staff for the installation after watching your videos, even paypal staff did not even understand what you guys are saying. The installation team already has the password to my paypal, Now you either do it or refund me 200 dollars. I know you are trying to win time so that this dispute gets exhausted, but at the end of the week I will go further in my efforts Actions 

michel blais 2015-01-28 À : [email protected] 

request refund? request refund Actions michel blais   13:51 À : Hector Suarez     do not send me stupid messages like that and stupid links, this has been going on for three months and I have the power to ban you from paypal with a petition of many unsatisfied customers, now solve me problem, I spent a d**n fortune on your product and still it is not installed

we have been through this for 3 months now and you keep sending me emails that do not help me, now the last time you sent me an email it was to tell me to watch 3 videos on installation, after watching the videos I still could not understand how to set up paypal, so I called paypal staff and even their staff could not understand what I was saying, so I have setup a new paypal account wherein I do not have important info, I want you guys to go directly in my paypal account to set it all up

Actions Hector Suarez (((Redacted))) Ajouter aux contacts 10:28 À : (((Redacted)))     Please go here http://hqplrstore.kayako.com/ Actions michel blais   2015-01-27 À : (((Redacted))) Actions 

John Siefer Ajouter aux contacts 2015-01-27 À : (((Redacted))) 

Do not reply via email, as the email will not reach the desk.

Instead, login to http://support.jvzoo.com/ to view and respond to your ticket.

==============================================================

Hi Michel,

Thank you for keeping me informed on what is going on. I hope that helps you get the support or refund you are looking for.

Thanks,

John Siefer,

Customer Support Manager, JVZoo.com

Ticket Details

Ticket ID: NDR-718-57748

Department: JVZoo.com Vendor Support

Type: General

Status: Pending

Priority: Critical

Support Center: http://support.jvzoo.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-28 À : [email protected] 

we have been through this for 3 months now and you keep sending me emails that do not help me, now the last time you sent me an email it was to tell me to watch 3 videos on installation, after watching the videos I still could not understand how to set up paypal, so I called paypal staff and even their staff could not understand what I was saying, so I have setup a new paypal account wherein I do not have important info, I want you guys to go directly in my paypal account to set it all up

Actions 

HQPLRStore Ajouter aux contacts 2015-01-28 À : (((Redacted))) 

Hey Michel,

We are consistently replying to all your tickets. You are not replying back to us.

Please tell us, What exactly do you want to know??

You have purchased :- DFY Installation - for which product you need this??? , please provide us with the details.

Please fill this and send it to us…….. http://hqplrstore.com/dfy-businesses/biz-in-a-box-installation

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[#16400]: Installation?



[#16400]: Installation

Actions 

michel blais 2015-01-28 À : [email protected] 

we have been through this for 3 months now and you keep sending me emails that do not help me, now the last time you sent me an email it was to tell me to watch 3 videos on installation, after watching the videos I still could not understand how to set up paypal, so I called paypal staff and even their staff could not understand what I was saying, so I have setup a new paypal account wherein I do not have important info, I want you guys to go directly in my paypal account to set it all up

Actions 

Anna Wilson Ajouter aux contacts 2015-01-28 À : (((REdacted)))

Hey Michel,

We are consistently replying to all your tickets. You are not replying back to us.

Please tell us, What exactly do you want to know??

You have purchased :- DFY Installation - for which product you need this??? , please provide us with the details.

Please fill this and send it to us…….. http://hqplrstore.com/dfy-businesses/biz-in-a-box-installation

Ticket Details

Ticket ID: 16400

Department: Sales

Type: Issue

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com



michel blais 

PayPal dispute?



PayPal dispute

Actions 

michel blais 2015-01-28 À : Hector Suarez 

we have been through this for 3 months now and you keep sending me emails that do not help me, now the last time you sent me an email it was to tell me to watch 3 videos on installation, after watching the videos I still could not understand how to set up paypal, so I called paypal staff and even their staff could not understand what I was saying, so I have setup a new paypal account wherein I do not have important info, I want you guys to go directly in my paypal account to set it all up

Actions 

Hector Suarez (((Redacted))) Ajouter aux contacts 2015-01-28 À : (((REdacted)))

Please go here http://hqplrstore.kayako.com/

Actions 

michel blais 2015-01-27 À : (((redacted)))

----------------------------------------------------------------------

PayPal dispute: Item not received PP-003-686-176-941

----------------------------------------------------------------------

 

 

Dear michel blais,

 

You have opened a dispute for the payment you made to Hector Suarez

Valderrama on Dec 18, 2014 (Transaction 5XD00814WJ4918715) indicating that

you did not receive the item you purchased.

 

 

----------------------------------------------------------------

Transaction details

----------------------------------------------------------------

 

Seller's Name: Hector Suarez Valderrama

Seller's Email:(((redacted)))

Seller's Transaction ID: 7TX92211DY958672M

 

Transaction Date: Dec 18, 2014

Transaction Amount: -$27.00 USD

Invoice ID: HQplrStore.com Membership  With 30 day Trial (1418969863)

Your Transaction ID: 5XD00814WJ4918715

Case Number: PP-003-686-176-941

 

Buyer's Transaction ID: 5XD00814WJ4918715

 

Response deadline: 2/16/2015

 

By opening a dispute in the Resolution Center, you will be working directly

with the seller to resolve this issue. We will email you when the seller

posts a response. Most of the time, disputes can be resolved quickly and

amicably in the Resolution Center. You'll be able to review the dispute

details, communicate with the seller, or ask PayPal to decide the outcome

of the case by filing a claim.

 

 

 

----------------------------------------------------------------

Next steps

----------------------------------------------------------------

- Log in to your PayPal account.

- Click the "Resolution Center" tab.

- Review the dispute details.

- Post new messages to the seller.

 

 

----------------------------------------------------------------

Timeframe

----------------------------------------------------------------

 

You can escalate this dispute to a PayPal claim until 2/16/2015. On that

date, we will automatically close the dispute. We encourage you to respond

to the seller as soon as possible.

A closed dispute cannot be reopened or escalated to a PayPal claim.

 

 

To learn more about PayPal's dispute resolution process, log in to your

account and click the "Tutorials" link on the "Resolution Center" tab.

 

Sincerely,

PayPal

 

----------------------------------------------------------------------

Help Centre:

https://www.paypal.com/ca/cgi-bin/helpweb?cmd=_help

Security Centre:

https://www.paypal.com/ca/security

 

 

This email was sent to (((Redacted))) for the ongoing support and

maintenance of your account. To manage your communication preferences,

please visit our Preference Centre:

https://www.paypal.com/ca/cgi-bin/customerprofileweb?cmd=_profile-notify

 

 Please do not reply to this email. We are unable to respond to inquiries

sent to this address. For immediate answers to your questions, visit our

Help Centre by clicking "Help" located on any PayPal page or email.

 

 PayPal is committed to your privacy, learn more about our privacy policy:

https://www.paypal.com/ca/webapps/mpp/ua/privacy-full

 

 

 

Copyright © 2015 PayPal, Inc., 500 King St. W, Toronto, ON M5V 1L9. All

rights reserved.

 

PayPal Email ID  PP901 - 9ad0c3f41eb66



request refund?



request refund

Actions 

michel blais 2015-01-28 À : Hector Suarez 

do not send me stupid messages like that and stupid links, this has been going on for three months and I have the power to ban you from paypal with a petition of many unsatisfied customers, now solve me problem, I spent a d**n fortune on your product and still it is not installed

we have been through this for 3 months now and you keep sending me emails that do not help me, now the last time you sent me an email it was to tell me to watch 3 videos on installation, after watching the videos I still could not understand how to set up paypal, so I called paypal staff and even their staff could not understand what I was saying, so I have setup a new paypal account wherein I do not have important info, I want you guys to go directly in my paypal account to set it all up

Actions 

Hector Suarez (((redacted))) Ajouter aux contacts 2015-01-28 À : (((redacted)))

Please go here http://hqplrstore.kayako.com/ Actions 

michel blais 2015-01-27 À : (((Redacted))) I want all my money back or I want my product to work

[#NDR-718-57748]: refund or complete installation?



[#NDR-718-57748]: refund or complete installation

Actions 

michel blais 2015-01-29 À : [email protected] 

no no we have been through this before, you are going to go into my paypal account

To:(((redacted)))

Subject: [TICKET #16399]: installation

Date: Thu, 29 Jan 2015 11:19:54 +0000

From: [email protected]

Hey Michel,

Payapl account is your personal one.

You just follow these instructions inside the video here.

Payment URLs to place on buy buttons: This is exactly what we need from you:

https://s3.amazonaws.com/HQplrStore.Com/Stuff/PayPal-Button/PayPalButton.html

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Actions 

michel blais 2015-01-29 À : [email protected] 

no it is not resolved

Actions 

JVZoo.com Ajouter aux contacts 2015-01-28 À : (((redacted)))

Do not reply via email, as the email will not reach the desk.

Instead, login to http://support.jvzoo.com/ to view and respond to your ticket.

==============================================================

michel blais,

This message concerns your ticket #NDR-718-57748. We have not received any response back from you in 24 hours, and would like to know if you consider this issue to be resolved. If you have any further questions, simply respond to this e-mail.

   Ticket ID: NDR-718-57748

   Subject: refund or complete installation

   Department: JVZoo.com Vendor Support

   Type: General

   Status: Pending

   Priority: Critical

Please note that the ticket will automatically be closed within 24 hours if no response is received from you. The ticket will not be closed in the case that you send another reply. You can check the status of or reply to this ticket online at: http://support.jvzoo.com/Tickets/Ticket/View/NDR-718-57748

Kind regards,

JVZoo.com

Support Center: http://support.jvzoo.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-29 À : [email protected] 

no no we have been through this before, you are going to go into my paypal account

Actions 

HQPLRStore Ajouter aux contacts 2015-01-29 À : (((redacted))) 

Hey Michel,

Payapl account is your personal one.

You just follow these instructions inside the video here.

Payment URLs to place on buy buttons: This is exactly what we need from you:

https://s3.amazonaws.com/HQplrStore.Com/Stuff/PayPal-Button/PayPalButton.html

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-30 À : [email protected] 

my paypal account for this project is

[email protected]

[email protected]

password:

(((Redacted)))

IN CAPS

Actions 

michel blais 2015-01-30 À : [email protected] 

yes I will give you my paypal info tomorrow as I need to make it an easy password for you guys

Actions 

HQPLRStore Ajouter aux contacts 2015-01-30 À : (((Redacted))) 

Hey Michel..............

Our installation team replied :-

We will do it but is not the greatest idea. He will need to change the password right away after we are done and then we will not be responsible for any problem there.

We can make it for him.

Are you agreed??

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[#NDR-718-57748]: refund or complete installation?



[#NDR-718-57748]: refund or complete installation

Actions 

michel blais 2015-01-31 À : [email protected] 

only have two emails but this is the one you have on file because you always answer me at (((Redacted)))

the other is [email protected]

Actions HQPLRStore Ajouter aux contacts 00:59 À : (((Redacted)))     Actually Michel, I am handling support here.

I have a record of all the tickets of yours with this e-mail :- (((Redacted)))

In all these tickets there is no mention of installation done here. I need to know that , Do you have an another e-mail by which you sent the installation details to us???

Yeah........ I have the details saved in my doc which you gave for the installation but I cannot find them in my e-mail history.

Also I need to consult my installation team so that I get to know the whole detail about your installation process.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

Actions 

JVZoo.com Ajouter aux contacts 2015-01-29 À : (((Redacted)))

michel blais,

This email concerns your recent ticket: refund or complete installation (NDR-718-57748)

As part of our commitment to improving your customer support experience, we would like to know how you think we are doing.

You are invited to complete a short satisfaction survey consisting of just a few multiple-choice questions.

It should take you no more than a minute to complete (we promise!).

To take the survey, please click on the following link: http://support.jvzoo.com/Tickets/Survey/Index/76598/y3liogaw1f9v

Your feedback is very important to us and we really appreciate your time.

Thank you in advance,

JVZoo.com

Support Center: http://support.jvzoo.com

[#NDR-718-57748]: refund or complete installation?



[#NDR-718-57748]: refund or complete installation

Actions 

JVZoo.com Ajouter aux contacts 2015-01-27 À : (((Redacted)))Do not reply via email, as the email will not reach the desk.

Instead, login to http://support.jvzoo.com/ to view and respond to your ticket.

==============================================================

michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

   Ticket ID: NDR-718-57748

   Subject: refund or complete installation

   Department: JVZoo.com Vendor Support

   Type: General

   Status: Open

   Priority: Critical

You can check the status of or reply to this ticket online at: http://support.jvzoo.com/Tickets/Ticket/View/NDR-718-57748

Kind regards,

JVZoo.com

Support Center: http://support.jvzoo.com

[#NDR-718-57748]: refund or complete installation?



[#NDR-718-57748]: refund or complete installation

Actions 

JVZoo.com Ajouter aux contacts 2015-01-29 À : (((Redacted))) michel blais,

This message is regarding your ticket ID #NDR-718-57748. We are changing the status of this ticket to 'Closed' as we have not received a response from you in 24 hours.

   Ticket ID: NDR-718-57748

   Subject: refund or complete installation

   Department: JVZoo.com Vendor Support

   Type: General

   Status: Closed

   Priority: Critical

If you have any further questions then do let us know. You can check the status of or reply to this ticket online at: http://support.jvzoo.com/Tickets/Ticket/View/NDR-718-57748

Kind regards,

JVZoo.com

Support Center: http://support.jvzoo.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-31 À : [email protected] 

www.upcomingcash.com/instragram/

Actions 

michel blais 2015-01-31 À : [email protected] 

you already did the colour and everything else, the only thing that remain to do was the button and the linking through paypal, dont you keep notes

Actions 

HQPLRStore Ajouter aux contacts 2015-01-31 À : (((Redacted))) 

Hey Michel,

Thats ok... but we need to know these details, the basic details atleast ...... What to install, which colour....etc.

Fill this and send it to us :- http://hqplrstore.com/dfy-businesses/biz-in-a-box-installation

Fill the blanks which are easy for you. Leave blank which you are unable to answer. Our installation team will assist you.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16399]: installation?



[TICKET #16399]: installation

Actions 

michel blais 2015-01-31 À : [email protected] 

I only have two emails but this is the one you have on file because you always answer me at(((Redacted)))

the other is [email protected]

Actions 

HQPLRStore Ajouter aux contacts 2015-01-31 À :(((Redacted))) 

Actually Michel, I am handling support here.

I have a record of all the tickets of yours with this e-mail :- (((Redacted)))

In all these tickets there is no mention of installation done here. I need to know that , Do you have an another e-mail by which you sent the installation details to us???

Yeah........ I have the details saved in my doc which you gave for the installation but I cannot find them in my e-mail history.

Also I need to consult my installation team so that I get to know the whole detail about your installation process.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16399

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com



[TICKET #16723]: installation?



[TICKET #16723]: installation

Actions 

HQPLRStore Ajouter aux contacts 2015-01-31 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16723

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16723

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16882]: installation?



[TICKET #16882]: installation

Actions 

HQPLRStore Ajouter aux contacts 2015-02-02 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16882

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16882

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16882]: installation?



[TICKET #16882]: installation

Actions 

HQPLRStore Ajouter aux contacts 2015-02-02 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16882

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16882

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[#16884]: Installation and paypal disputes?



[#16884]: Installation and paypal disputes

Actions 

HQ PLR Store- Support Ajouter aux contacts 2015-02-02 À : (((Redacted))) michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 16884

   Subject: Installation and paypal disputes

   Department: Sales

   Type: Issue

   Status: Open

   Priority: Emergency

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/16884

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com



michel blais 

[#16884]: Installation and paypal disputes?



[#16884]: Installation and paypal disputes

Actions 

michel blais 2015-02-11 À : [email protected] 

Non-receipt dispute - #PP-003-686-533-035 Status Didn't get your item? Usually, the easiest way to figure out what happened is to ask the seller. Describe the problem for them in the form below. You can escalate this dispute to a claim any time between 1/25/2015 22:58 PST and 2/16/2015 15:51 PST.

Messages From Buyer - upcomingwealth 1/27/2015 15:51 PST Your resolution staff told me to contact my bank for purchases that go back a certain amount of days> I contacted my bank and they told me you are supposed to handle this problem as it goes back more than 90 days and that I would have to fill a complaint sheet number 81141 and that will be exhausting. One has to understand that this issue does not really go back that far, as there are recent payments showing a continuous contact and I have saved emails showing that this company is not serious about solving issues. October 19, 2014 was when I paid for the installation, and the relationship was ongoing until about two weeks ago when I told the company I was going to take serious action through Government sites, the better business bureau, the Warrior Forum and all over the d**n world if that is what it takes. I already had problems with companies in the past and I always win in the end, I represented myself to the Supreme Court of Canada, so I am not the type to back down, I will put this company out of business if the problem is not solved From Seller - Hector Suarez Valderrama 1/29/2015 11:11 PST Please can you tell me the exact concern for this transaction? here we are talking about a re-bill from our monthly membership. There is no installation in this service. From Buyer - upcomingwealth 1/29/2015 11:36 PST yes I paid 97 for the installation and the company keeps sending me links to videos that do not help, so I told the company to go directly into paypal account From Seller - Hector Suarez Valderrama 1/30/2015 06:12 PST but this is not a $97 transaction. This is a $27 recurring billing transaction from a monthly service you paid for on Jan 19, 2015 on JVzoo AP-4V119945NT9319015 From Seller - Hector Suarez Valderrama 2/5/2015 04:12 PST Please can you tell us how can we help? From Buyer - upcomingwealth 2/7/2015 12:12 PST please do your home work, I have purchased many things from you and one was a 97 dollar installation of the product. Now I have done everything possible to help this company HQplrStore.com and they simply do not want to solve the problem. I even gave them the password to a new paypal account, so that they could go in my paypal and do the installation, they have replied that they have sent the password to their installation team and yet it has been a week and still nothing is solved I want the installation to work as I paid a lot for this From Seller - Hector Suarez Valderrama 2/10/2015 05:17 PST We surely can't do this task. We demand you to change your PayPal password asap. We do not can risk that on our business. Please watch the videos carefully. That part of the installation is your part. Not our part. It is very risky to get that personal information from you. Sorry. Please try to carefully watch the video again. From Buyer - upcomingwealth 2/10/2015 16:07 PST I am not watching the video and I even contacted paypal staff for the installation after watching your videos, even paypal staff did not even understand what you guys are saying. The installation team already has the password to my paypal, Now you either do it or refund me 200 dollars. I know you are trying to win time so that this dispute gets exhausted, but at the end of the week I will go further in my efforts Actions 

Anna Wilson Ajouter aux contacts 2015-02-03 À : (((Redacted))) 

Yeah Michel, your request is in progress.

Ticket Details

Ticket ID: 16884

Department: Sales

Type: Issue

Status: Open

Priority: Emergency

Helpdesk: http://hqplrstore.kayako.com

[TICKET #16882]: installation?



[TICKET #16882]: installation

Actions 

HQPLRStore Ajouter aux contacts 2015-02-03 À : (((Redacted))) Please co-operate . You will get a reply asap.

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16882

Department: General Support

Type: Task

Status: Open

Priority: Normal

Helpdesk: http://hqplrstore.kayako.com



[TICKET #16723]: installation?



[TICKET #16723]: installation

Actions 

michel blais 2015-02-03 À : [email protected] 

does this mean your installation team went into paypal for the setup and all is done or do you mean you have sent the info to your team?

Actions 

HQPLRStore Ajouter aux contacts 2015-02-03 À : (((Redacted)))

Yeah Michel....

I have forwarded your query.

the correct link is this............................

http://upcomingcash.com/Instagram/

http://upcomingcash.com/Instagram/Basic/

http://upcomingcash.com/Instagram/Basic/Upgrade/

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Ticket Details

Ticket ID: 16723

Department: General Support

Type: Task

Status: Open

Priority: Critical

Helpdesk: http://hqplrstore.kayako.com

[TICKET #17311]: installation?



[TICKET #17311]: installation

Actions 

michel blais 2015-02-11 À : [email protected] 

answer me or I am taking court action against you

Actions 

HQPLRStore Ajouter aux contacts 2015-02-10 À : (((Redacted)))

michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 17311

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/17311

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[TICKET #17311]: installation?



[TICKET #17311]: installation

Actions 

michel blais 2015-02-11 À : [email protected] 

answer me or I am taking court action against you

Actions 

HQPLRStore Ajouter aux contacts 2015-02-10 À : (((Redacted))) 

michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 17311

   Subject: installation

   Department: General Support

   Type: Task

   Status: Open

   Priority: Normal

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/17311

Kind regards,

HQ PLR Store- Support

If you need any assistance, just hit reply to this e-mail. It's our pleasure to help you out.

You can also join our Customers ONLY Facebook group "HQplrstore Support" ( https://www.fb.com/groups/1414840962109983/ ) and overcome your queries.

To Your Success,

Dr. Amit Pareek & HQPLRStore Team

Helpdesk: http://hqplrstore.kayako.com

[#17337]: what is going on?



[#17337]: what is going on

Actions 

michel blais 2015-02-12 À : [email protected] 

Your Dispute Has Been Escalated to a Claim - Case #PP-003-686-163-436?

next step will cost you lots of money

Actions 

HQ PLR Store- Support Ajouter aux contacts 2015-02-11 À : (((Redacted))) 

michel blais,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: 17337

   Subject: what is going on

   Department: Sales

   Type: Issue

   Status: Open

   Priority: Emergency

You can check the status of or update this ticket online at: http://hqplrstore.kayako.com/Tickets/Ticket/View/17337

Kind regards,

HQ PLR Store- Support

Helpdesk: http://hqplrstore.kayako.com