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  • Report:  #1446012

Complaint Review: HP Printers Products & Support -

Reported By:
fescaffi - Fairfax, Virginia, United States
Submitted:
Updated:

HP Printers Products & Support
United States
Web:
www.hp.cOM
Categories:
Tell us has your experience with this business or person been good? What's this?

When I purchased my HP Printer, I didn't sign up to use only original hp ink. I always use ink from a different ink vendor since it's 80% less expensive. HP  kept sending me bugging messages saying that I wasn't using their original very expensive INK, without an option to check a box to stop receiving those mesages. It's obvkious that I know the brand of the ink I am buying. The point is that since I ignored their messages, their printer simply stopped working. I own several printers from different manufacturers like Brother and Canon and always used inks and cartriges from different companies without any problem whatsoever. I think that HP is exercising cohersion which is one of the anti-trust laws. Someone should stop this malpractice. If they want us to use their original INK they should make their INK more affordable. To replace one set of INK cost almost as much as the whole printer. TOTAL RIPOFF!



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