Liarliarpantsonfire
Okatie,#2UPDATE EX-employee responds
Tue, September 30, 2008
In Mr Clark's rebuttal, trying to promote his office he denies the first patient's claim and then denies the second patients claim of also being more serverely burnt and getting an infection. Well, I am that second person and Mr. Clark knows darn well about me as I told him specifically and so did my three health professionals. He burnt my back from his running around from room to room taking care of mulitple patients, (which he admits doing taking care of a famous girls basket ball coach, while leaving the first patient, who was burnt unattended, but with a bell, that Matt Clark ignored). My back got serverely infected with a virus which my doctors think came because of lack of sterilization. My doctors are, all on Hilton Head, [and all who are willing to testify on my behalf and on the behalf of the other burn patient, as well as other patients coming forth, due to the negative publicity about Mr Matt Clark and his scheming, billing insurance company's in the range of 250$ to 300$ per hour,]: Dr. Joel Johnson, Surgeon and Internal Medicine, Dr. Perozzi, U of Penn Dermatology, and Dr. Dixon who had to re-evaluate me and re do any PT that was done to me. I can attest that the first patient's claims are true, as are mine, and Matt Clark's statements that both of these events to two different patients never occured, are falsehoods. Burnt up with lies, Liar Liar Pants on Fire, Mr. Clark!!
Matt Clark, Owner Of Horizon Rehabilitation
Hilton Head Island,#3REBUTTAL Owner of company
Fri, September 19, 2008
In all my years of therapy, I have never encountered a patient such as this one. Despite having a 98.6% pt satisfaction rating, there are at times when it is difficult to please a patient. To assist with this patient before he became an issue, I made sure he would be seen only by myself throughout his therapy sessions, he was very pleased and in fact was making progress with less complaints of pain during our first couple of sessions. On his last session, he was placed on a hot pack, instructed that I would be only steps away (about 5 to be exact) and that in 12 minutes, after the hot pack had an opportunity to relax his muscles to promote his care, I would be in to render his treatment (this was performed during the first 2 sessions without this gentleman stating any concern). He was provided a call bell, which is a typical and an easy way to communicate if he needs any assistance during this 12 minutes. Therapists, including myself often use this time while the tissue is being prepped to speak with other patients, complete documentation, and an array of other items that demand our time. In this case I was helping a local and very respected girls basketball coach finish his care. This in no way detracted from anyone else's therapy. The fact that the person making this complaint could hear the conversation that myself and the coach were having would speak to our proximity. I would also like to speak to some of the more specific claims: Vulgarity was never used or uttered in the clinic by myself or anyone else, a complete falsehood. "another patient" who this writer claims was left alone and had a similar experience never happened. The timing there seems suspect doesn't it? My staff, without question, are some of the most courteous and generous people that there are. They have immense talent to carry out their tasks and do an extremely good job. Finally our large participation with different insurance companies has no reflection on our need for "volume". This is simply the writer looking for something to write about or just not understanding the way our fee schedules work. I was not going to respond to this post at all, due to it inaccuracies but thought you should hear the other side of this from me. If you would like to see the clinic in action, come by any time and you will see dedicated, well trained professionals who only care about improving your health and restoring your function.